Description Location: Charlotte, NC (onsite 3 days/week) Looking for a resource that can help run meetings, assist with tracking dates/timelines/deliverables, partner with program managers on updates, support monthly releases, and partner with the engineering team to ensure they are engaging with the right teams with roll-outs. This resource will use Excel, OneNote, WebEx/Teams, Visio, Jira Skills Project Management, Process Improvement Additional Skills & Qualifications This role will revolve around supporting a large M365 project. Job Description: • Partner with engineers, support teams, product managers, and project teams to drive process and facilitate readiness of operational teams supporting M365. • Assist with facilitating project related discussions around operational support and documenting roles, responsibilities, and action items. • Coordinate operational readiness reviews with cross-functional teams and identify outstanding deliverables and next steps. • Work with Operations leads to escalate and communicate issues and mitigation plans to ensure application has proper operational processes in place before launch. • Ensure operational requirements met prior to sign off and assist with raising awareness and facilitating closure of outstanding deliverables with project teams. • Assess project plans for impact to operational and support teams. • 5+ years of Information Technology experience within a support/operations environment. • 3+ years of IT experience in software/application onboarding Pay and Benefits The pay range for this position is $35.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.