Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact. The Project Manager is responsible for planning, scheduling and coordinating activities within the Installation group relating to Projects, Work Orders, and Change Orders to ensure its services are provided accurately and on time, and that these services meet or exceed client expectations. The Project Manager interacts directly with the client to ensure Kastle has a full understanding of the client’s needs and expectations, ensuring the client is fully educated on the solution being provided by Kastle, and that any on-site requirements of Kastle are communicated to the client to ensure a successful installation and system activation. Leading to and during the system installation, the Project Manager provides a single point of contact for building and/or tenant representatives and the installation team to ensure timely and accurate sharing of information to support smooth and efficient system installations. In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices! Pay Range: $84K - $104K DOE Location - Manhatten Responsibilities Acts as project liaison between Kastle departments (Client Services, Data, Programming, Sales) and clients during implementation, effectively managing, coordinating, and communicating the needs and expectations of all stakeholders, through coordination and attendance at client /department meetings and briefings and/or phone calls and e-mails Initiates and conducts the contract review and implementation process, and generates follow‑up proposals and contract amendments as warranted Initiates and conducts security system consultation and other services in response to customer requests Attends all construction meetings as required for projects. Must be able to read and understand blueprints. Knowledge of building codes preferred, but not required. Generates project schedules, provides progress reports on project status, and invoicing directions for accounting to ensure progress billing and final billing is performed on a timely basis Submits all required documents to the appropriate jurisdiction for permit and performs inspections during or after-hours. Confers with Kastle departments, building and tenant representatives to discuss issues and facilitate solutions to eliminate delays, assesses progress and discusses needed changes Regularly and consistently solicits feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes Revises project schedules to determine personnel and materials requirements and priorities Provides Client Services with training on client specifications and rules, leads building walk-through and resolves remaining hand-off issues Maintains complete documentation on the project directory and compiles a complete dossier of the project record for turn-over to Customer Service Stays up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures Qualifications Computer Science Degree is required. 4 or more years’ successful experience managing multiple projects simultaneously An understanding of IT Networks and Systems, primarily for use with video camera networking/installation Demonstrated knowledge of the principles and processes for providing project management support Demonstrated knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction Experience working on/at construction sites and scheduling/negotiating with General Contractors a plus Equal Opportunity Statement At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.