Project Manager Aftermarket Location: New Bremen, OH, US, 45869 **Company Description:** Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Summary** Manage development, evaluation, organization, planning, scheduling, documentation, and control of projects from concept to product release. Monitor all other aspects of the projects to ensure project(s) completes on-time and within budget. Liaison between all cross-functional teams and the central point of contract for all project related information. **Responsibilities** _Project Planning and Management_ Manage project activities related to aftermarket business. Develop project definition, specifications, project plans and guidelines. Set, define, and communicate project goals in accordance with the tactical/strategic plan and follow up to see that they are met. Develop plans for project implementation, including defining and managing resources to meet schedules, for multiple concurrent projects. Monitor metrics and schedules during projects. Ensure timely delivery of software features that meet technical specifications, customer expectations, and quality standards. Perform UAT and system evaluations, as necessary. _Communication and Leadership_ Develop and communicate project information to various levels of Company management as required. Provide leadership and coaching of cross functional teams while collaborating with other department managers. Coordinate efforts among the various cross-functional groups to resolve issues, task priority and resource utilization. Communicate performance of project team regularly by written and/or oral presentation. _Reporting, Process Documentation, Miscellaneous_ Report and escalate issues that could impact timeline or scope of project to management. Monitor metrics and schedules during projects.Carry out corporate administrative policies and directives for all assigned personnel. Provide customer service for the Crown 360 Parts & Service system. Manage day to day activities for system support. Perform other duties as assigned. _Product Championing_ Champion product causes to assure that product solutions are the best possible, based on scope of project. Champion and initiate new ideas and/or development activities which are not currently being considered. **Minimum Qualifications** 5 to 7 years related experience Bachelor degree (Business) _Non-degree considered if 12+ years of related experience along with a high school diploma or GED_ **Preferred Qualifications** Experience with SAP ERP System, Microsoft Excel, Word, PowerPoint, and Adobe Workfront. Fluent in the software development process, Jira, Confluence, and Google Analytics. Knowledge of PMO methodology, processes and documentation. Demonstrated ability to coordinate cross functional work teams toward project completion. Demonstrated effective leadership and analytical skills. Excellent written and verbal communication skills as well as interpersonal, organizational, analytical and presentation skills. **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled