Project Manager - Behavioural Health Billing SQL Reporting
Lead II - Product Implementation
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is searching for a Project Manager who with some guidance from Specialist I, will manage end-to-end client Product Implementations for clients, by leveraging own technical expertise derived from multiple product implementations completed for multiple domains.
The opportunity:
· Travel – Travel required.
· Build and deploy SQL processing and / or reporting infrastructure as directed by the Billing Director, to support BHS Billing data priorities.
· Liaise with end users and subject matter experts for task related information and research across BHS Billing, Billing Application Vendors, and other Dept and Application SMEs
· Independently or under minimal supervision initiate and move forward on assigned tasks, while keeping the Director of Billing frequently informed of progress, roadblocks, questions, or issues that arise via email.
· Read, interpret, and apply regulatory and other complex rules / policies / procedures utilized within BHS Billing to SQL process and reports development.
· Quickly and efficiently learn and digest various documents and regulations and understand how they relate to the data and data structures within the CalPM Billing data tables.
· Create stored procedures and contribute to SSIS packages as needed and requested by the Billing Director
· Edit and maintain existing SQL scripts and processes to meet evolving and changing regulatory needs and billing rules.
· Work collaboratively with Billing Supervisors and Analysts to accomplish implementation of assigned projects.
· Serve as internal expert and project manage advanced SQL reporting infrastructure development and Billing workflow processes, ensuring all aspects of requirements gathering, development, testing, validation, documentation, and outcomes are clearly communicated, understood, and accepted / approved by the Billing Director and Billing Dept Analysts, Supervisors and relevant SMEs.
· Assist in troubleshooting and correcting issues with Avatar reporting tools like Crystal Reports, both vendor supplied and internally developed.
· Suggest improvements to current reports and processes that have been prioritized for work by the Billing Director.
· Provide excellent written and communication skills to properly document processes and technical solutions across a wide range of stakeholders within a complex healthcare delivery system.
· Address technical issues or reporting challenges with appropriate, logical, solutions that strive for optimal simplicity in design, maintenance and end user understanding and acceptance.
· Under direction and guidance from the Billing Director, make Avatar Billing Application updates to system settings, test changes in TEST system and document and report test outcomes, implement and monitor outcomes in LIVE system post implementation for data validity and expected outcomes. Task 1 Deliverables include, but are not limited to, the following:
· ServiceNow ticket creation, maintenance and completion of work assigned.
· Build, test, implement and monitor and report back on outcomes of solutions developed for projects outlined by Billing Director
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
· 3+ years advanced experience with SQL scripting in MS SQL Server Management Studio, with demonstrated ability to write complex SQL queries, nested queries, multiple joins, and understanding of logic / order of operations.
· 3+ years of advanced data analysis, data validation, and report writing.
· 3+ years working with applications in healthcare billing or finance or in a general billing application.
· 2+ years in lead role for SQL processing and reports / data analysis solution development in complex organization or data processing environment like healthcare billing or finance
· Desired Qualifications
o Knowledge of healthcare billing concepts, terminology, and functions
o Microsoft SSIS experience
o Power BI experience
o Microsoft Access experience
o Crystal Reports experience
o Experience working in the Avatar CalPM Billing Application
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: Remote
Compensation Range: $88,000-$132,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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