What success looks like in this role:

Summary:

DWS Consulting delivers the capabilities and transformational outcomes from our portfolio which enables customers to break through barriers. The Delivery Manager is accountable for directly managing the overall consulting engagements to deliver these outcomes. With our growth rate accelerating, DWS Consulting is looking to augment the capacity of the team globally.

Responsibilities:

Develop and maintain relationships with senior key stakeholders throughout the lifecycle of the delivery.

Serve as the primary customer interface regarding engagement execution.

Consistently delivers high value, "client ready" work with minimal supervision.

Manages engagement life cycle deliverables including:

Engagement Estimation

Scope and Deliverables Management

Financial Management

Resource Management

Engagement Scheduling and Status Reporting

Monitor the progress and achievement of deliverables and milestones.

Risk, Assumption, Issue, Dependency and Change Management

Post Implementation Reviews and Lessons Learnt

Engagement Closure

Actively participates in the delivery of:

Quality Management

Communications

Facilitates project meetings

Manages all project related records

Escalates matters regarding the delivery of project services and outcomes as appropriate

Applies business process methodologies to client business problems. Combines knowledge of business process methodologies with a deep knowledge of their domain and/or solution to sell, design and deliver a full range of solutions

Leads and/or supports the implementation of change management, business process redesign or information planning

Consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets.

Effectively manages engagement risks, identifying and promptly notifying senior management of the potential impact of such risks and alternative approaches to mitigating them. Client Relationship Management

Builds 'client for life' relationships. Interfaces with the client's technical executives to understand their business challenges and recommend innovative integrated business solutions.

Participates in new business opportunities and add-on opportunities that result in profitable revenue growth within the client.

Manages the performance of internal and external service providers in order to ensure the implementation of deliverables and resulting client satisfaction. Interfaces with sub-contractors.

May write accurate and effective statements of work so that both the client and Unisys staff understands the project expectations and roles. May create change orders when additional work is required is outside the original contracted scope and/or services proposal. People Management

Advocates and models a strong focus on performance management, development, career growth, engagement, and diversity within the practice.

Attracts and appropriately motivates professionals to achieve or exceed growth, productivity and profitability targets.

Provides appropriate mentoring, feedback, training and development opportunities to help individuals within the practice reach their full potential. Business and Industry Skills

Knowledgeable in one or more domains.

Stays current with information management / technology / IT Infrastructure industry, competitor and vendor strategies, technologies and offerings. Conveys a high level of professionalism and a focused commitment to excellence.

Forecasts, plans, implements and reviews financial and people resources in order to meet defined business requirements in line with company strategic plans, targets and objectives. Defines goals and contingencies.

Communicates in an open, candid, clear, complete and consistent manner. Listens well and gives full attention when others are speaking. Demonstrates maturity, self-confidence and self-control in formal and informal interactions.

Understands the meaning and implications of key financial indicators. Analyzes, integrates and utilizes financial data to accurately diagnose business realities, to identify issues and to develop strategies and plans.

Maintains absolute integrity while balancing the potentially conflicting objectives of exceeding client expectations for quality and value, appropriately developing professionals within his/her practice, and achieving Unisys financial objectives.

Utilizes a collaborative working style that stresses teamwork and places the best interests of Unisys over individual and team objectives.

You will be successful in this role if you have:

University degree or equivalent education and experience.

Advanced conversational English

Relevant experience within a managed services and consulting business.

8+ years of professional service and project experience managing engagements.

Relevant industry certifications preferable (Prince2, ITIL, PMP, Agile)

Responsible for managing a P&L up to 2M in services value.

Good understanding of Workplace Services Domain (DaaS, MDM, M365, PowerPlatform, VDI, DEM)

Strong understanding of ITIL

Demonstrably strong Project Management

Managed and lead a span up to 35 associates (direct or matrixed).

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.