Please include work location when submitting candidates. Required to have prior experience with Veeva Promomats implementations. Candidates with no Veeva Promomats experience will not be considered. Technical Program Manager. Veeva PromoMats implementation experience, expertise with E2E Content / MLR Processes, & experience with GxP Processes Responsibilities Responsibilities • Program Planning and Execution including managing the end-to-end implementation of Veeva PromoMats, overall project planning, milestone deliverable tracking, resource allocation, and risk management • Ensure all phases of the implementation are completed on schedule and within budget • Monitor and mitigate risks, escalating issues as necessary • Ensure appropriate risk management, change management, and escalation management and ensuring program has a positive impact • Own stakeholder management with clients to drive resolutions • Provide regular updates and status reports for stakeholders and executive leadership • Serve as a leader and have productive working relationships with the project team to coach and mentor them to create the environment to ensure employee success • Energizes the teams around them and recognizes challenges as opportunities to proactively manage solution • Support the GPM team to actively share knowledge and resources to find ways to improve • Partners deeply with IT and business executives to define deployment, governance, and transformation roadmap and plan for the future with post-deployment activities, including Application Management Support • Support implementation proposals and services contract negotiation • Network in a customer-centric environment to ensure we influence and lead the clients to support their success throughout and beyond implementation Skills & Experience Requirements • Direct experience with Vault Promomats implemention • 5+ years in large-scale enterprise software program management • Consulting experience with proven ability to lead large, complex customers • Service implementation experience in GxP space • Track record of success leading internal teams and partners to deliver measurable business results • Experience in technology strategy and roadmap development for enterprise customers in healthcare or life sciences • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level with strong communication • Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority • Travel up to 50% of the time Nice to Have • Direct experience in the Commercial space with a priority on Veeva CRM, CLM, Approved Email, Engage Meeting, Align, Events Management • Veeva Certifications e.g., Vault Platform, Veeva Multichannel, Veeva CRM • PMP, Agile, and/or Scrum certifications The expected base salary for this position ranges from $50.00/hour to $120.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.