The Role

You'll directly manage the creative planning, execution, and delivery of a variety of design projects, with a specialization in digital work. You’ll stay ahead of issues and ensuring on-time and on-budget delivery You'll work closely with designers and partner with studio leaders to constantly improve output. You'll  understand needs and constraints, provide feedback to designers and stay up to date on brand and process changes You'll manage projects and complex programs. You’ll assign tasks, provide guidance and support, and evaluate performance to help build a positive culture and a high performing team  You'll manage the quality of deliverables. You’ll ensure all design work meets our high standards, and provide feedback where necessary You'll act as a primary liaison with internal clients. You'll champion their needs, proactively communicate and consult leveraging your expertise regarding the best design processes and any potential tradeoffs to help meet their objectives You'll plan, optimize and track projects, leveraging studio systems to track and report data. You'll organize and maintain files and internal systems You'll assign team members and source freelance contractors and agencies as needed You'll keep up to date on the latest trends in interface design, UX design, accessibility and help us continually improve our digital offerings

The Requirement

A Bachelors degree or certificate in marketing, design or a related field, or equivalent practical experience5-10 years at a digital agency, consultancy, design firm, or similar company, or within a corporate digital design team Proficiency in Microsoft Office, and basic knowledge of design software including Adobe InDesign, Illustrator, Photoshop and Figma. Working knowledge of Workfront is a plusDetailed knowledge of the use of digital systems and workflows, as well as broad knowledge of print, marketing, communications, event and other design processes. You stay up to date on the latest digital marketing trends, technologies and best-practicesA strong command of the English languageA good understanding of the “bigger picture,” helping to spot, diagnose and solve design problems and guide the team's workA history of managing multiple projects in fast-paced environmentsA growth mindset; constantly looking for ways to grow skills, improve our processes and methods and understand the businesses we operate inStrong communication skills, and be an active listener who values the needs of others, proactively facilitating conversations around goals, problems and tradeoffs to drive toward actionable feedback

WTW is an equal opportunity employer