Let us take your advanced project management skills to new heights. We’re innovating and re-imagining project management as part of a division-wide delivery management center. Bring your ideas and proven delivery record to help us. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. With 3 days working in the office and 2 days working at home, you are afforded the opportunity to work closely with and learn from your peers and leaders but also balance your work and life which is important here at JP Morgan Chase. 

As a Project Manager II- Delivery Management in Operations Program Support, you will be innovating Project Management across Consumer and Community Banking Operations.  You will manage complex projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. 

Job responsibilities

Manage one or more fast-paced projects that have significant impact on the business – your efforts will focus on strong controls initiatives spanning across Performance Consulting organization.   Define key roles and responsibilities and work with customers and impacted areas to ensure appropriate resources are assigned throughout project life Work effectively at all levels of the project providing communications to management and stakeholders on a regular basis Demonstrate your ability to lead the business towards solutions, resolve issues/risks, and gain agreement on milestones Help us to improve - contribute to development and implementation of best practices, project standards, procedures, building a continuous improvement model Maintain our control environment by ensuring projects are completed in accordance with all Risk, Control, and other relevant firmwide guidelines

Required qualifications, capabilities, and skills 

5+ years of related project management experience. Strong understanding of processes and best practices of project management execution Proven ability to manage multiple projects and addressing issues in a timely manner ensuring least impact on project timelines and overall risk; organized, structured work style Experience in writing and creating documentation such as policies, procedures, workflows and user guides for small and large-scale projects Proven ability to manage a team through ambiguity and define path forward.  Demonstrated initiative and creativity to ensure successful and timely execution of projects, proven analytical abilities

Preferred qualifications, capabilities, and skills

Excellent verbal & written communication skills; must be able to communicate progress and issues to the project team and stakeholders regularly, thoroughly, and clearly throughout the project Self-starter, strong time management, organizational skills, and the ability to prioritize tasks and details in an efficient manner Experience working with controls, policy and procedural changes required to conduct validations Project Management certification