Purpose
Project Manager –will partner with leaders and team members to support the delivery of project work that is patient centered, in line with organizational strategic goals, and support the evolution of day to day work of our staff and leaders in the clinic setting. The project manager reviews project proposals or plans to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of available resources to various phases of projects. They establish work plans and multi-disciplinary staffing for each phase of the project(s), and arrange for recruitment or assignment of project personnel. Project management will include chartering, prioritization, planning and delivery. The ideal candidate should have a strong background in business analysis, healthcare operations, leading through ambiguity, and an affinity for technology. This individual will scope, plan, manage, coordinate, and lead the execution of both cross departmental and departmental projects within the purview of Neighborcare. The project manager will continue to develop project management methodology and skills and others. Project(s) typically associated with this level have a somewhat moderate scope/impact on the organization, include a medium number of staff devoted to the project, are moderate to large sized projects, and have a substantial budget to complete the project. Projects associated with this level will be full cycle, and work with the senior leadership team.
Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program
Primary Responsibilities
Key responsibilities:
Implement and oversee projects that meet the needs of Neighborcare Health’s mission and strategic goals. Ensure clarity of strategic goals, vision and details of the project and alignment with NCH goals. Develop project scopes and objectives, involving all relevant stakeholders and ensuring programmatic, technical and/or operational feasibility. Ensure that all projects are delivered on-time, meet established goals, are within scope and within budget. Develop documentation, SOPs and written workflows for all projects that can be used to help sustain the work that is developed through each task or project. Develop a detailed project plan to track progress. Perform risk management to minimize project risks. Facilitate planning meetings for all projects, from the idea generation to implementation stage. Manage multiple project responsibilities across teams simultaneously and effectively. Partner with non-operations departments and teams, to achieve project goals. Attend leadership meetings and take minutes to distribute to leaders and stakeholders as needed. Participate in organizing interdepartmental activities, ensuring ongoing effective program operation and/or implementation. Identify and propose opportunities to enhance or expand the operations and services provided to our patients. Foster a trusting environment where challenges can be addressed without fear of blame, and problems or roadblocks to the work are met with curiosity and in the spirit of improvement, with an emphasis of problem solving. Take ownership of projects and help the organization grow. Actively participate in improvement and evolution of internal project management methodologies and best practices. Support the PMT to help develop skills. Design and lead change management efforts, including stakeholder identification. impact assessments, strategic communications, and training to ensure effective and well implemented new process, program, or technology. Project Size: PMIIs may handle medium-sized projects or may be responsible for managing larger components of more complex projects with tier 2 guidance from PMIII and PMT Director. Complexity: Projects at this level may involve more stakeholders, dependencies, and intricacies compared to those assigned to PMIs. Supervision: PMIIs may have a greater degree of autonomy than PMIs but may still report to higher-level project managers or department leadership.KEY SKILLS, KNOWLEDGE, & ABILITIES
Excellent problem-solving, interpersonal, and organizational skills. Excellent written and verbal communication skills, with a focus on being able to distill technical concepts for a variety of audiences. Solid organizational skills including attention to detail and multi-tasking skills. Proven ability to work cross functionally with other departments (facilities, HR, other business teams). A passion for organization and knowledge sharing Experience executing projects in a variety of methodologies, with the ability to correctly match method to project needs. Proven record of project management on moderate-large scale projects (budget, impact, or time) full cycle from initiation to project close (completion, project planning, execution, and status reporting). Experience working with senior leadership. Strong interpersonal skills and the ability to work with a wide range of individuals and constituencies in a diverse community. Proficiency in a variety of technical tools standard in project management (Microsoft Office suite, MS Project, Sharepoint, Planner, Visio, Atlassian, etc)EDUCATION
Required: High School diploma or equivalent
Preferred: Bachelor's degree in Business, Healthcare Administration or related field or equivalent experience. Verifiable equivalent experience will be considered in lieu of a degree
Preferred: Microsoft, Project Management Professional, (PMP) training and/or certifications a plus
Years of Relevant Experience required: 4+ years experience in healthcare field, or coordinating/managing projects
Years of Relevant Experience Preferred: Experience in healthcare leadership, project management experience in a healthcare environment, technical expertise running either IT or clinical projects
Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.
About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/
About us
For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.
Compensation
The wage range for this position is minimum $79,892.80 up to $110,344.00 maximum. Compensation will be determined based on years of relevant experience.