At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking an experienced Project Manager, responsible for leading the end-to-end client experience within a Dealer Services line of business. The ideal candidate will partner with business stakeholders on product strategy, research & discovery, user story writing, engaging with cross functional teams, technology partners, and third-party providers to deliver seamless and innovative solutions.  This role focuses on managing and mitigating risks associated with business change, communicating, and organizing change on behalf of business clients, as well as driving efficiencies through agile ways of working. As a thought leader and active collaborator, this candidate will provide input to continuous improvements and possess a working and practical knowledge of agile and hybrid ways of working with an emphasis on our Indirect and Direct client experiences.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight to ten years of experience in project management activities

Preferred Skills/Experience

- Three to Five years working in an Agile team

- Excellent communication skills; verbal, written, and presentation skills

- Ability to multitask

- Skilled in using insightful questioning to guide others and reveal hidden gaps

- Advanced level knowledge of Agile, SDLC Project Management, and project management best practices and theory

- Considerable knowledge of assigned business line or functional area

- Demonstrated ability to engage with Leadership and overall stakeholder management

- Strategic thinker and problem solver (anticipate scenarios, proactively plan for uncertainty)

- Strong organizational and analytical skills

- Capacity to navigate ambiguity and propose solutions

- Ability to identify and resolve exceptions

- Data analysis

- Foster a culture of continuous improvement

- Issue and Risk Management

- Resilience & Emotional Intelligence (maintain composure, lead with confidence)

- Auto Industry experience or Consumer and Business Banking Experience

- Microsoft Project / Excel / Power Point / JIRA

-Proven performance to drive for results with the client starting current processes to future process improvement

-Strategic thinking to impact upstream and downstream and how to improve processes

-Exposure to loan and lease platforms or collateral management systems

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 - $127,050.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.