**The Role** + Manage the client/vendor interactions, communications, and expectations and build a trusted relationship based on core benefits knowledge and ability to consult on basic issues/solutions. + Partner with all lines of business to present as one WTW to the client. + Manage quality of ongoing service delivery and measures to proactively manage client-level impact. + Monitors progress to accurately reflect project scope, deliverables and timeline + Provide clients with high quality service and adhere to established PM standards. + Mentors, grows, and leads team members and junior project managers + Follow standards for change order documentation, sign-off and storage. + Follow standards for UAT documentation and management. **Qualifications** + 1-3 years’ experience in projects. Experience on projects involving the the application of technology to solve human resource needs such as: administration, HR self-service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll preferred. + Bachelor's Degree preferred or equivalent work experience + Solid interpersonal and client management skills + Excellent written and verbal communication skills + Solid analytical, integrative and problem-solving skills + Solid organizational abilities and flexibility to work in a performance driven environment. + Flexibility and ability to adapt to changes and work with others to coordinate client priorities. Equal Opportunity Employer