Customer Service Solutions Project Manager – Electrical Retrofit

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:

Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed. Communicating openly and honestly to learn from our failures and celebrate our successes. Recognizing individual and team achievements frequently Our focus on investment in our team members, offering a wide variety of internal and external development opportunities. Our commitment to diversity, equity, and inclusion

About Smart Infrastructure – Electrification and Automation: 

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid! 

Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our electrical retrofit team. This position is based in Wendell NC.

Role Description:

As a CS Electrical Retrofit Project Manager, you will be responsible for the successful execution of projects, from project initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. Candidates must have a strong understanding of Medium (35kV down) and Low (480V) Voltage electrical systems and the methods to upgrade those systems to modern technologies. You will be responsible for oversight of the entire design, manufacture, installation and commissioning of these systems and must possess strong communication skills to align multiple internal/external parties.

Project Management: Manage retrofit projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services. Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence. Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting. Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations. Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues. Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.

 You’ll win us over by having the following qualifications:

Basic Qualifications:

Bachelor’s Degree or equivalent combination of education and experience. 2+ years of direct service and/or retrofit project management experience. 1+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers. Able to travel 10-25% of the time on an annual basis Applicants must be authorized for employment in the U.S. without the need for employer sponsored work

Preferred Qualifications:

A degree in engineering or construction management An understanding of medium and high voltage electrical equipment An understanding of electrical retrofit projects An understanding of manufacturing as it pertains to electrical equipment Experience with MS Project or other relevant scheduling software PMP Certification Six Sigma/Lean Six Sigma PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment

You’ll benefit from:

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is $73,500 - $126,500. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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