Organization Description
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Job Description
Manages multiple small/medium projects or other program related initiatives , or one large project, with possible cross-department or LOB impacts
Does not directly manage, but leads projects teams through project lifecycle from ideation to project execution, including the approval and demand management process, and ensures quality and timeliness of project completion
Directs activities, monitors details and sets priorities
Escalates project issues and risks appropriately
Reviews root cause analysis and recommends solutions
Identifies and documents best practices
Independently develops value-adding business solutions
Prepares standard and ad-hoc management reports and presentations
Facilitates business-analysis and process mapping
May manage budget for projects managed
Scope of Role and Complexity
Participates in the development of goals and execution of strategies within a function or department
Leads/coordinates aligned or directly managed resources
Responsible for decisions that are guided by policies or established practices and that generally will have limited impact on company revenues/ assets
In an individual contributor role, functions as a lead contributor with advanced knowledge of area of specialization and significant exposure to broad department activities
Skills and Knowledge
Conflict resolution, change management, influencing, project management, delegation and coaching skills
Ability to review risk and control agenda
LOB, business process and procedures and business applications knowledge
Subject Matter Expert within function
May be required to have business-specific skills or certification
Requirements:
Bachelor's Degree
Proven working experience in project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Strong working knowledge of Microsoft Office
Tenure: At least 12 months in current job and process
Performance Rating: At least On Track on My Development
Corrective Action: Not within prescriptive period for suspension
Performance Improvement Plan: Not enrolled in and Performance Improvement Plan (PIP)