Responsibilities -
Support project scope, develop and execute project plans for supported programs
Drive effective, concise and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups
Identify gaps in strategy, systems, and processes to support growth at scale
General program management to define project scope, develop and execute plans, drive risk and compliance activities
Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders
Adapt to changing requirements and prioritize escalation requests effectively
Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling
Minimum Qualifications -
10+ years of experience in operations for a tech company, consulting, operations or similar roles
Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement
7+ years project or program management experience in a corporate environment.
Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally
Ability to make judgments under tight deadlines and competing priorities
Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership
Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. Keywords: Project Management, Operations, Stakeholder Management, Cross Functional & Customer Experience. About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 231015 when responding to this ad.
Get job alerts by email. Sign up now! Join Our Talent Network! Salary Details This salary was provided in the Job Posting. $55.12-$90.96 Hourly Salary Job Snapshot Employee Type Contractor Location Sunnyvale, CA (Onsite) Job Type Information Technology Experience Not Specified Date Posted 11/04/2024 Apply to this job. Think you're the perfect candidate? Apply Now