Our Client, a Materials Engineering Company, is looking for Project - Non-Technical Project/Program Management – Advanced for their Santa Clara, CA location Responsibilities: + Develop and manage recovery plans for parts escalations assigned. + Collaborate with all functions needed to successfully execute the plans. + Manage the execution of the plan and ensure that the escalation can be resolved quickly and efficiently. For chronic part shortages, collaborate the various functions needed to achieve a long-term resolution to mitigate the constraint(s). + Maintain status of the plan’s execution in the Escalation System and summarize any areas where help is needed. + Review system parameters for the part(s) involved in each escalation to ensure they are set so SAP and other service parts management systems can successfully drive demand going forward. + Communicate regularly with all stakeholders on the plans progress and expected resolution dates. + Ensure that suppliers are properly maintaining and updating delivery dates in SAP. + Address any purchasing excursions on the PO’s related to the part escalation. + Collaborate with required functions to manage the execution of plans for specific projects that may be assigned. These are generally longer-term efforts that require materials experience to successfully manage and complete. + Document the entry/exit points for the escalation in the appropriate systems, along with progress during plan execution. Requirements: + 4-year degree preferably in Supply Chain Management but will consider other business-related functions. + Minimum of 5 years of experience in a combination of purchasing, planning, logistics, customer service role, or equivalent + At least 4 years of experience with SAP and the materials management functions + Experience working with independent demand parts in the semiconductor manufacturing equipment industry + Ability to work independently and an ability to resolve a wide variety of service supply chain issues. + Has knowledge of best practices and how the EPM role integrates with others + Has the ability to solve complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies + Explains difficult or sensitive information; works to build consensus; able to negotiate quantities with other business units + Bachelor’s Degree Required Yes + Years of experience 5 + Purchasing, Planning, Logistics, Fulfillment, Customer Serivce + Computer Skills Required: Windows / MS Outlook / MS Word / MS Excel / SAP + Desired: SAP at Client / OFD / SPS / FAI + Soft Skills Required: Ability to interact with a variety of different functions + Desired: Ability to negotiate a win-win situation when resources are constrained and parts are allocated between different organizations Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.