**Job Description** Manages the day-to-day operational and tactical aspects of small projects or portions of projects, new initiatives, and other ongoing business deliverables in accordance with business needs. Collaborates closely with project team members, business owners and sponsors to develop and successfully implement projects/programs. Oversees project to ensure projects have required resources, meets milestones and are successfully implemented. Support various engagements and programs connected to our Agent Engagement strategy as we support our outside/field sales appointed Agents. This role will be responsible for various elements within the Agent Engagement framework, to be determined. + Utilizes project management methodologies to plan project time lines and milestones, track progress, and monitor and communicate project status. + Recommends effective business process improvement initiatives. + Analyzes, documents, and reports program performance results throughout the company. + Ensures a cooperative effort across the organization on all tasks, issues, and projects, managing and resolving conflicts as needed. This is accomplished through effective communication plans and processes resulting in a collaborative resolution or result within established time frames. + Implements program and process changes as needed to support the intended goals/objectives. + Proposes a variety of solutions to business issues/problems utilizing appropriate analysis tools (i.e. Cost/Benefit Analysis, Flowcharting, etc.). + Assists upper level management on special assignments, i.e., budgets, operating plans and financial cost forecasts to support the objectives. + Oversee the implementation of the project(s) on a daily basis with regard to timeframes, budget requirements and quality. **Hiring Requirements** + Bachelor's degree or advanced degree (where required) + 0-2 years of experience in related field. + In lieu of degree, 3+ years of experience in related field. **What We'd Like!** + Exposure to sales marketing, social media, and communication planning Attention to detail in project work + Strong organizational and administrative skills + Knowledge and appreciation of DEI efforts to support the agent population **Residents of North Carolina Only** **Salary Range** At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. _*Based on annual corporate goal achievement and individual performance._ $51,600.00 - $82,600.00 **About Us** It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. **Authorization to Work in the United States** We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español. **For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:** Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming