Project Specialist
Robert Half Office Team
Description
Knowledge and Skills
· Set up new projects in the ERP and CRM system, ensuring accurate and timely entry of project details, milestones, and resources.
· Manage project closeout activities, including documentation, financial reconciliation, and lessons learned.
· Monitor and adjust project credit hours and project team allocations as needed.
· Process project addendums, ensuring compliance with internal procedures and client requirements.
· Conduct quality assurance reviews to ensure project deliverables meet established standards.
· Assist in customer delivery activities, including communication with clients, resolving inquiries, and providing support as needed.
· Provide data analytics support, including data collection, analysis, and reporting to support project decision-making processes.
· Collaborate with cross-functional teams to ensure seamless project execution and delivery.
· Perform other duties and ad-hoc tasks as assigned by the Operations Manager or Senior Project Specialist.
Requirements
Proficiency in ERP and CRM Systems: Demonstrated experience in setting up and managing projects within Microsoft Dynamics, with a strong understanding of system functionalities and data entry requirements.
· Project Management Software: Familiarity with project management software tools such as Microsoft Project and Smartsheet, used for tracking project progress, managing tasks, and facilitating collaboration among team members.
· Data Analytics: Ability to perform data analysis using tools such as Microsoft Excel and Power BI to extract insights, identify trends, and support decision-making processes related to project management and resource allocation.
· Quality Assurance Methodologies: Knowledge of quality assurance principles and methodologies, with experience in conducting quality reviews, performing audits, and ensuring compliance with established standards and procedures.
· Financial Management: Understanding of financial management principles, including budgeting, forecasting, and financial reconciliation, with the ability to manage project finances, track expenses, and analyze financial data.
· Communication and Collaboration Tools: Proficiency in communication and collaboration tools such as Microsoft Teams, Zoom, and SharePoint, used for virtual meetings, document sharing, and real-time communication with colleagues and stakeholders.
· Documentation and Reporting: Strong documentation skills with the ability to create and maintain project documentation, including project plans, status reports, and meeting minutes, to ensure clear communication and transparency throughout the project lifecycle.
· Problem-Solving Skills: Excellent problem-solving skills with the ability to analyze complex issues, identify root causes, and develop effective solutions to address project challenges and obstacles.
· Customer Delivery Experience: Experience in customer delivery activities, including client communication, requirements gathering, and issue resolution, with a focus on delivering high-quality service and ensuring client satisfaction.
· Adaptability and Learning Agility: Willingness to learn and adapt to new technologies, tools, and methodologies as needed to support evolving project requirements and organizational goals.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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