Proofpoint Deployment & Configuration: Assist in the deployment and configuration of Proofpoint T3 solutions, including email security, anti-phishing, anti-malware, and threat protection features. Domain Integration: Integrate multiple domains into a unified Proofpoint POD, ensuring seamless communication, protection, and management of email traffic across different domains. Incident Management: Work closely with the security operations team to respond to security incidents, manage alerts, and perform root cause analysis and resolution of email-related security events. Ongoing Support & Troubleshooting: Provide tier-3 technical support to internal teams and clients, troubleshooting complex issues related to Proofpoint services and email security protocols (e.g., DKIM, SPF, DMARC). Client Interaction: Collaborate with clients to understand their email security needs and assist in configuring Proofpoint solutions to meet their specific requirements. Optimization & Tuning: Continuously monitor and optimize the performance of the Proofpoint platform, ensuring optimal security, reliability, and efficiency in the managed services environment. Automation & Integration: Assist in automating deployment and integration tasks using scripts or API-based solutions, and integrate Proofpoint with third-party systems, such as SIEM or endpoint protection solutions. Documentation & Reporting: Create and maintain documentation for deployment, configuration, troubleshooting, and best practices to ensure consistency across managed services environments. Security Best Practices: Ensure that Proofpoint configurations and integrations follow security best practices, mitigating risks and improving the overall security posture of the organization’s email infrastructure. Collaboration: Work with cross-functional teams (engineering, security, and operations) to ensure a seamless managed service delivery and continuous improvement of the Proofpoint platform.