JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL is seeking a dynamic and customer-oriented individual to join our Property Management Team at our Midtown commercial portfolio. As a vital member of our team, you will serve as the primary point of contact for clients and tenants, making a lasting impression as the "face" of our property.

In this role, you will play a crucial part in ensuring the smooth operation of our buildings by efficiently handling tenant inquiries and providing exceptional administrative support. We will rely on your level-headedness and professional demeanor to handle sensitive and urgent requests.

This is an on-site role and the portfolio is located at Yonge and St Clair Ave with complimentary parking available. If you thrive in a customer-centric role and have a keen interest in property management and real estate, this is an excellent opportunity to grow your career.

WHAT YOU’LL BE DOING:

Perform general administrative duties, which include maintaining filing systems, answering incoming calls, ordering supplies, and distributing incoming mail to the office staff.

Respond to general day-to-day inquiries from tenants, service providers and contractors, and redirect specific issues to the appropriate staff member for action and resolution.Track and distribute lease documents, create new tenant files, update tenant contact list and prepare welcome packages to new tenants.Assist in the preparation and review of financial reporting (annual budgets, monthly and quarterly reporting, review of variances, expenses, and revenues).Prepare tenant notices and general correspondence for Property Managers.  Assist the operations department with drafting notices and other correspondence for the Property Manager’s approval.Assist the Property Manager with obtaining supplier and contractor quotations, preparing monthly client reports, tracking contract renewal dates, and obtaining updated insurance certificates. Prepare and track purchase orders.Maintain the regional database.Attend and actively participate in staff meetings and prepare meeting minutes for distribution.Code invoices and prepare expenses reports for the office staff.In conjunction with the Property Accountants, assist in monthly accounts receivable analysis, including monitoring rental arrears, preparing notifications, demand and default notices, and following-up with tenants to ensure timely payment of the monthly rent, as directed by the Property Manager.Track Facility Services staff work hours on a monthly basis, check the accuracy of the payroll charge backs from head office.  Make any necessary corrections and provide back-up for any discrepancies.Record all metered utility usage on a monthly basis.Other duties as required.

WHAT YOU BRING:

2+ years of experience in an administrative role, with preference for real estate or property management experience.Relevant post secondary education preferredProficient computer skills.  Microsoft Office – Outlook, Word, Excel, PowerPoint.Excellent customer service skills with ability to deal with tenant needs through both written and verbal communicationProven organizational and time management skills; able to cope with changing tenant needs and deliver successful results within agreed upon time frames.

WHAT’S IN IT FOR YOU:

Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.