Property Ambassador
POAH Communities
Property Ambassador Mission-driven and highly entrepreneurial property management firm focusing on affordable multifamily and senior housing is seeking a qualified individual to serve as a Property Ambassador. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. Duties and Responsibilities Dispose of litter in common areas and on property grounds Keep hallways and stairways clean, including sweeping, mopping, disposing of cobwebs or bugs, and cleaning surfaces such as light fixtures, windows and door handles Maintain grounds through trash management and landscaping Report all safety issues, graffiti, resident issues or needed repairs to property management in a timely manner Maintain cleanliness of buildings and grounds in such a manner that they will score at least 85 points on a REAC inspection and secure a rating of at least “Satisfactory” with HUD and other housing agency inspections Assist with the turning of vacant units within three business days Move trash receptacles to and from the trash pick-up area on appropriate days Respond to resident, guest, and vendor inquiries and escalate as appropriate Respond to work orders in a timely manner, resolving all issues and closing work orders within 24 hours of submission Prepare for/respond to weather phenomena such as hurricanes, tornadoes, flooding, snow, ice, etc.; support snow removal to include shoveling, sanding, etc. Ensure vendors follow all company policies while on site Assist with community event set up and tear down Work with local neighborhood groups to build POAHC brand Complete other related tasks as assigned. Requirements and Qualifications Ability to speak and understand basic English Basic computer proficiency Availability to work on-call shifts and periodic flexible hours and/or overtime as required. Availability to work nights and weekends Experience with Yardi software is preferred Periodic travel by car or airplane may be required BENEFITS AT POAH COMMUNITIES At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes: An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays Competitive 401(k) Matching, up to 4% of pay Wellness Program Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking Tuition Reimbursement Program Employee Referral Incentive Program 12 Weeks of Paid Parental Leave Bereavement Leave Jury and Witness Duty Leave Company-Provided Life and Accidental Death & Dismemberment Insurance Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers. ABOUT US POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. (“POAH") family.
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