Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Property Loss Adjuster - Dublin + Hybrid initially, then choice of remote / office / hybrid + Full time, permanent position + Join a Global Leading Specialist Service Provider to the Insurance, Financial Services and Corporate market in Ireland + Career progression opportunities About You The ideal candidate for this position will be someone who is eager to deliver, with strong attention to detail who has the ability to work in a dynamic, fast paced environment. We are looking for candidates with a sound knowledge of Sedgwick and its operation as a company, who is willing to operate flexible hours where needed, with the capacity to work independently and demonstrate initiative and innovation. Specific Responsibilities in this role + Claimant relationship management & Third-party relationship management – ensuring continuity of contact and arranging appointments + Processing and actioning mail and claim related documentation + In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results and updates on the electronic file system + Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and/or third parties – specifying actions, time frames, and deadlines + In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfilment of action plans) + Proactive management of a portfolio of property claims of varying complexity + Applying policy cover, terms and conditions + Preparing reports on the claim under investigation + Arranging interim payments, examining costs and achieving a settlement + Identifying suspect or fraudulent claims and dealing with the same in accordance with fraud guidelines + Recording and resolving customer complaints Qualifications/skills + APA PL / CL Qualification essential (CIP or higher, desirable) + High level of proficiency in Word, Excel, and PowerPoint + Sound numeric skills + Knowledge of building structures with an understanding of building defects desirable + Flexible with the ability to work outside normal working hours when the need arises - storms etc + Ability to delicately deal with sensitive situations + High level interpersonal and communication (verbal/written) skills + Full clean drivers license Experience + A min on 2 years Loss Adjusting experience + Knowledge of building structures a distinct advantage + Experience in Surveying / Engineering or a similar function very beneficial Colleague Benefits + Ongoing training & development + Career development opportunities + Health Insurance Scheme + Tax Saver Travel Scheme + Sedgwick's Sports & Social Club + Colleague Health and Wellbeing Programmes + Personal Training Classes discounted for colleagues (Dublin based) + Employee Assistance Programme + Subsidised Café (Dublin based) + PHI and Life Cover + Company Car Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. **Taking care of people is at the heart of everything we do. Caring counts** Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)