Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
The Provider Contract Pricing Configuration Analyst (QXNT) ensures the accurate and timely setup and maintenance of provider contract and pricing configurations within the QNXT system and NetworX Pricer. This role ensures alignment with business requirements, regulatory compliance, and operational needs to support claims adjudication and provider payment accuracy.
Minimum Specifications
Education
Associate degree in business administration or related field required. Bachelor’s degree preferred.
Experience
Three years of QNXT or other claims system configuration experience required. Experience with NetworX Pricer or equivalent pricing tools preferred.
Skills or Special Abilities
Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate complex information in understandable terms. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships across and beyond the organization. Excellent analytical and problem-solving skills. Strong Knowledge of QNXT configuration modules related to provider contracts and pricing. Understanding of reimbursement methodologies, including DRG, RCCs, DPPs, capitation, and custom fee schedules. Knowledge of NetworX Pricer configuration processes and claims pricing workflows. Proficient in interpreting and implementing complex contract terms within claims systems. Ability to interpret and implement business rules within claims system configurations. Strong time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Ability to write clearly and succinctly with a high level of attention to detail. Proficient computer, Microsoft Office skills, and other analytical tools. Ability to learn new software programs. Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual.
Responsibilities
Operations
Configure and maintain provider contracts, fee schedules, and pricing rules within QNXT and NetworX Pricer to support accurate claims adjudication. Work closely with the Configuration Manager to implement system updates, resolve challenges, and ensure smooth operational processes. Partner with teams such as Claims, IT, Provider Data Management, and Operations to gather requirements, troubleshoot Issue, maintain system integrity, validate configurations, and implement process improvements. Document configuration changes and create user-friendly documentation for future reference. Serve as a subject matter expert for provider contract and pricing configurations, providing guidance and training as needed.
Quality
Integrate health literacy principles into all communication including Members and Providers. Support strategies that meet clinical, quality and network improvement goals. Promote the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regularly audit configurations to ensure consistency and accuracy in pricing and payments. Conduct thorough testing and validation of contract and pricing configurations to ensure accurate claims pricing and payment workflows. Support user acceptance testing (UAT) and resolve issues identified during testing. Document testing results and maintain comprehensive records of configuration changes. Identify risks related to configuration and propose solutions to mitigate errors. Monitor system performance and recommend enhancements to improve efficiency and accuracy in claims processing. Stay current on industry trends, Medicaid/CHIP policy updates, and QNXT system enhancements to implement best practices.
Regulatory
Ensure work is carried out in compliance with regulatory and/or accreditation standards as well as contractual requirements. Ensure all configurations comply with regulatory requirements, operational standards, and business rules. Ensure compliance with Texas Medicaid/CHIP regulations, NCQA standards, and organizational policies.
Professional Accountability
Promotes and supports a culturally welcoming and inclusive work environment. Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Adheres to hybrid work schedule requirements. Attends required meetings and town halls. Recognizes and communicates ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times. Performs other work as requested that is reasonably related to the employee’s position, qualifications, and competencies.
Job Accountabilities
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of PCHP. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and customer requirements. Seeks advice and guidance as needed to ensure proper understanding.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.