Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

 

JOB LOCATION

Duke South Clinics - 40 Duke Medicine Circle

 

JOB SUMMARY

We are seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s).

 

JOB DUTIES AND RESPONSIBILITIES

Administrative Duties

Maintain provider calendars, schedule meetings and applicants for interviews Assist with coordinating event planning of educational trainings Answer and screen incoming calls Mail pick up/delivery and deliver faxes Coordinate travel for out of town conferences Prepare & submit expense reports & reimbursements. Process charges from corporate card using Concur Assist with completion of FMLA and/or disability paperwork for faculty/staff & patients Maintain professional memberships, and renewal of license/DEA/privileges for faculty & Staff Enter faculty/APPs assignments in Qgenda/Amion, including edits, changes, switches, and other correspondence Order stationery & office supplies through Buy@Duke /Staples Maintain providers CV if needed Assist with duties related to on-boarding new department employees. Check Deposits (if applicable)

Clinical Duties

Submit Schedule Change Request (SCR) form to close clinics Hold time on clinic schedules when clinics are closed due to a provider emergency after approval from leadership Reschedule patients due to provider failing to meet PDC 45 day Planned Absence policy Prepare & send referrals, including patient records to outside facilities, Request outside facility imaging - through Powershare. Make sure changes are reflected in MaestroCare within 1-2 weeks and follow up if changes are not made Print and send all records; request pathology to be sent if necessary FedEx a CD of scans performed at Duke to outside facilities Perform other related duties incidental to the work described herein

 

JOB ELIGIBILITY REQUIREMENTS

High school diploma or equivalent education required. One-year experience of clerical or general office support required.

 

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

 

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

 

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

 

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.