Job Purpose

The role of Provisioning Executive is really important to us. The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution.

 

Your responsibilities day to day will be…

Project management of customer orders, including providing detailed updates to customers via telephone and email.Ensuring all orders are kept fully updated with accurate notes on our CRM system.Accurate and timely processing of customer orders in line with our own SLAs and customer requirements.Efficiently monitor and self-manage work flows internally and with third parties.Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolve.Provisioning of any orders that come through our CRM that may consist of Broadband Connections, Telephony Systems, IT Managed Services and Mobile SIM Orders

 

What do we expect of you?

Good organisation and ability to multitask.A good team player & can-do attitude.Strong attention to detail and consistent accuracy.Good knowledge of Microsoft Office Products.An ability to demonstrate initiative in problem solving.

 

What can you expect of us?

A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. 

 

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

 

Still curious?

 

If you feel we are a good match for each other, you can apply online now!

 

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.