Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

 

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.  

 

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

 

Key Responsibilities

Project Portfolio Management             

Manage multiple, concurrent projects ensuring quality, timely and on-budget implementations  Plan, manage and communicate the progress of the project, achieving project achievements and maintaining momentum of the project Apply a mix of global resources within a matrix environment Apply NetSuite’s Project Management Methodology to drive implementations to successful completion, ensuring highest degree of customer satisfaction Manage expectations with the customer in regard to: Project Scope NetSuite PS Delivery Model Collaborator Roles and Responsibilities Timelines Customer concern and Change Management Communication and Risk Management Plans. Facilitate resolution of issues and roadblocks Responsible for final presentation and signoff of key turning points and work you're doing, such as Project Kickoffs, Project Plans, Change Orders, and Status Reports Perform post launch summary analysis on completed projects, and share with relevant departments internally

Problem Solving

Demonstrated experience in translating customer business requirements into workable business solutions either as software solutions or as re-engineering initiatives Quickly assesses customer needs, develops innovative plans to solve sophisticated business workflow, and implements these plans in the NetSuite environment Understands theories, concepts, principles, and techniques to handle most situations without mentorship Documents, solves problems and brings up Support issues outside defined parameters Possesses a passion for helping customers find creative ways to more effectively run their businesses

 Autonomy            

Applies project resources to complete timely and on-budget projects, securing customer references in the process Key player in managing, tracking and presenting the progress of projects, and in ensuring the quality delivery of implementation services.

Decision Making 

Planning customer-specific engagements, managing development and completion of the business requirements development, review and signoff process, managing the execution of work you're doing while controlling scope, implementing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks, makes ultimate decisions that affect the customers’ business Ability to influence customers to modify current business processes to match industry leading practices Ability to manage scope and expectations with the customer 

Interpersonal Skills

Strong written and verbal communication skills Strong presentation skills Ability to establish credibility and rapport with internal and external collaborators Ability to work within project teams, and collaborate cross-departmentally Ability to communicate effectively with functional and technical resources Excellent client leadership skills and the ability to work with customers to develop and manage a project plan

Soft Skills               

Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce Understanding of different industries and how NetSuite applies to the customer’s business practices

 Technical Skills    

Proficiency in Microsoft Office products Experience with the following applications is a plus: QuickBooks, Great Plains, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite (Preferred) 

Education                 

Bachelor’s degree, preferably in Accounting or Management Information Systems Bachelor’s degree or equivalent experience, graduate of 4-year course

Professional Experience

5 - 7 years’ experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider. 2 – 5 years’ experience in Project Management, including developing work-breakdown structures and project plans, most notably in Microsoft Project. Solid experience in Change Management and Business Process Mapping in support of a major IS/IT initiative

 

Career Level - IC3