Details **Open Date** 09/06/2024 **Requisition Number** PRN39806B **Job Title** PS Medical Secretary **Working Title** PS Medical Secretary **Job Grade** UGR **FLSA Code** Nonexempt **Patient Sensitive Job Code?** Yes **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** Monday-Friday 8:00AM-4:30PM occasional overtime may be required. **VP Area** U of U Health - Academics **Department** 00268 - Neurosurgery **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $18.16- $25.00 per hour based upon experience **Close Date** **Open Until Filled** Yes **Job Summary** This position provides front desk support in Pediatric Neurosurgery at **Primary Children’s Hospital.** This position is not responsible for providing care to patients. **Responsibilities** **Essential Functions** + Answering phones and responding to calls + Scheduling patients for clinical appointments in conjunction with their imaging appointments + Inputting patient referrals into referral management que + Prepares and maintains accurate and orderly patient medical records + Arranges or assists in arranging patient transportation + Arranges or assists in arranging translation services + Assists patients, patient families, referring physicians, and third party carriers to resolve patient related issues at the front desk + Greeting and directing visitors/patients as they come into clinic + Utilize multiple EMR systems including EPIC and iCentra **Knowledge / Skills / Abilities** + Ability to perform the essential functions of the job as outlined above. + Demonstrated organizational, human relations, and effective communication skills. + Knowledge of medical terminology. + Strong word processing and spreadsheet software skills. + The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance. + Ability to use discretion and judgment when scheduling appointments, screening calls, coordinate procedures, tests and other treatments as it relates to the patients care. + Ability to coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objective and policies governing the activities of the department and be able to effectively communicate this information to interested parties. **Minimum Qualifications** Required Two years of secretarial experience, or equivalency (one year of education can be substituted for two years of related work experience). Successful completion of medical software training may be required by a certain date within some departments. Preferred Two years of experience in a hospital, clinic or laboratory setting. Patient registration or related field experience. **Preferences** **Type** Benefited Staff **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.