Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

As a Professional Services Operations Analyst, you will work closely with teams across Consulting, Professional Services, Managed Services, Sales, and Finance to support and maintain critical systems, processes, and data for the Consulting team. You will also provide administrative support to deliver high-quality reporting and ensure operational excellence.

More specifically, you will:

Develop and maintain dashboards and reports using tools like Tableau to provide actionable insights for decision-making and performance reviews. Manage Cloud Coach projects, ensuring accurate setup, tracking, and alignment with Professional Services processes. Collaborate with cross-functional teams to gather requirements and implement data-driven solutions that enhance operational effectiveness. Ensure data quality and consistency across systems, including Salesforce and Cloud Coach, by identifying and resolving discrepancies. Provide training and support for Cloud Coach users to improve adoption and streamline time tracking, capacity planning, and invoicing. Track client budgets, contracts, and deliverables, coordinating with Legal and other teams for renewals and client communications. Prepare presentations and reports for senior leadership, clearly communicating insights to both technical and non-technical audiences. Lead or participate in special projects to drive operational improvements, including process optimization and capacity planning.

What We Need From You

 At least 3 years of experience in business operations, analytics, or data management, preferably within software or consulting. Proficiency in Salesforce and Cloud Coach for data management, time tracking, and invoicing. Experience using Tableau to create dashboards and reports that inform business operations. Advanced Microsoft Excel skills, including pivot tables, macros, and data visualization. Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. Effective communication and presentation skills for both technical and non-technical audiences. A detail-oriented and proactive approach to managing multiple tasks and deadlines. Experience working collaboratively across departments and participating in cross-functional teams. Flexibility to travel internationally and adjust working hours to meet client and compliance deadlines.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

Flexible Time-Off Comprehensive Health benefits Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Virtual English Club through Rosetta Stone, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work.

 Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.