Overview Employees in this position will be responsible for reviewing unpaid, underpaid, denied or unresolved insurance balance accounts submitted to various health care payers. Employees will also be responsible for assisting in collection of patient responsible balances up to and including direct communication with patients explaining charges, adjustments, credits and other duties as assigned by management. Qualifications High School Diploma or equivalent. One year experience in healthcare billing required. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.