Partner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a wide variety of dimensions related to MDP evaluation, compensation, and equity programs
The PSG Engagement & Understanding squad is responsible for the development of two Systems. The MDPartnerPortal provides the MDPs access to relevant, comprehensive, timely information related to MDP value, programs, and events. PegaSystems is a business workflow application that PSG utilizes to prepare, review and signoff on annual Compensation & Equity statements for MDPs.
We are currently building a pipeline of Agile experts to enhance our agile capabilities. Therefore, we are looking for people who are passionate about Agile ways of Working and want to spread this approach within our teams and business processes.
To execute this transformation, we need people who take the lead within the squads and are able to set, prioritize, and evaluate the work generated by the Squad team in order to ensure impeccable features and functionality of the products. The Product Owner will take end-to-end ownership of Squad goals, sets product roadmap and vision and drives value realization by translating the customer voice and needs of customer into product features.
The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. You will lead a Squad and work directly with its members to prioritize and manage what needs to be done and by when. Working with Squad members without line management authority over them will be key—you are a servant-leader and embody that in how you approach the work. You will coordinate closely with your Product Portfolio Lead to stay aligned on business goals and make sure your Squad is progressing and delivering against them. You will also represent the voice of the customer, whether internal or external, and make sure that Squad members understand their needs and preferences. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members.
Among your responsibilities, you will:
Support PSG Product Portfolio Leader and PSG Functional Directors
Work closely with business stakeholders to define and support the PSG strategic vision, encompassing all PSG pillars: Compensation, Equity, DEX and Evaluation
Lead, define and support the vision for the MDPartnerPortal that is used by MDPs to access relevant, comprehensive, timely information related to MDP value, programs, and events
Manage and lead support for PegaSystems which is used by PSG Operations to prepare, review and sign off on annual Compensation & Equity statements for MDPs
Deliver business results and customer value
Ensure that the products are built in an incremental way, releasing new working features at the end of each sprint and creating value for the customer
Track product performance to inform future work
Deliver on specific and measurable KPIs to be defined for your Squad
Manage relevant product budget process and supporting Portfolio Lead in engaging with funding process
Serve as the voice of customer or end-user
Translate the voice and needs of customer into user stories, engaging users as needed
Determine tradeoffs involving customer value, cost, and speed to execution
Represent customer needs to ensure they are understood and integrated into the Squad’s work
Proactively seeking customer feedback to learn and better understand their needs and requirements
Oversee what is delivered by the Squad and when
Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
Define and clearly communicate acceptance criteria for output based on business & customer needs
Support and enabling the Squad to get its work done
Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
Engage with Chapter Leads regarding resourcing and functional expertise required in Squad
YOU'RE GOOD AT
Being customer-focused and dedicated to understanding and learning about customer needs and requirements
Operating with a transparency mindset, communicating clearly and openly
Being comfortable leading, directing, and empowering team members without formal management authority
Working with ambiguous requirements and multi-disciplinary teams
Influencing stakeholders up to the senior levels of the organization
Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
Learning and adapting – you are an eager and consistent learner, open to feedback and interested in continuous improvement; you thrive with change & ambiguity
Prioritizing and working in a fast-paced, collaborative and service-oriented environment
Working with a virtual team spread-out across time zones
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Total 10+ years’ relevant experience as Product Owner or another similar role with a good understanding of Agile principles & ways of working Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) Experience managing high performing team or squad Prior BCG experience strongly preferred. Sound understanding of core finance processes, compensation, equity and evaluation principles preferred Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications, stakeholder management, and team management skills
YOU'LL WORK WITH
Every member of your squad, for which you will be its servant leader. This includes: Scrum Leads, which will act as your right hand to remove impediments and will assess you in dealing with the different artifacts and ceremonies Other Product Owners within PSG/BCG, to share best practices and ensure alignment between squads and a culture Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company) Stakeholders of PSG including the Senior/Executive Functional Directors The broader PSG Product Portfolio Lead (PPL), Technical Area Lead (TAL), other Product Owners, Chapter Leads, and all Squad Members – as well as members of other Agile Portfolios