About the role:

As a Patient Support Services Assistant (PSSA) , you will play a crucial role in supporting clinical teams to ensure smooth and efficient operations within healthcare environments. You will interact regularly with patients, their families, and clinical staff, providing high-quality service while maintaining confidentiality, empathy, and respect. This is a flexible, dynamic role with tasks that include patient food service, assisting with patient movement, housekeeping, and equipment maintenance. 

Multiple part time opportunities available for morning and afternoon shifts across a 7-day roster.

Key responsibilities:

Responding to service requests and completing tasks on time. Helping patients with meal orders and delivering food and drinks. Assisting with patient movement and transfers using proper equipment. Keeping patient areas clean and stocked with necessary supplies. Cleaning and maintaining clinical equipment and ensuring safe use of oxygen equipment.

About you:

Flexible and positive attitude, with a team-oriented approach. Good communication skills to interact with patients, staff, and visitors. Strong attention to detail, maintaining cleanliness and following policies. Eagerness to learn and grow through training and development. Previous experience in healthcare or similar roles is a plus but not required.

About us:

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.

Our Facilities & Asset Services business provides end-to-end facilities management and asset lifecycle support services for Australia’s critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities.

Downer acts as the facility manager at The Royal Adelaide Hospital (RAH). The RAH is the largest, busiest and most technologically advanced hospital in Australia with 800 single in-patient rooms, including 100 same-day beds and 80,000 same-day and overnight patient admissions per year.

Why work for us?

Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future.  You’ll also find a range of benefits available such as:

Opportunities for training and development to support your career.  Internal career opportunities across the Downer Group business.  Highly competitive employee exclusive discounts and benefits scheme. An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

Please note: As a pre-requisite for this role, successful candidates will be required to undertake a pre-employment medical, as well as provide an up-to-date National Police Clearance and Immunisation history.

As an employer who acknowledges and embraces the importance of our people’s diverse experiences, talents and cultures, we encourage applications from people from all ages and backgrounds, including Indigenous Australians, to apply. 

If you are passionate about what you do and motivated to succeed, apply now!