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MITRE Physical Security Operations (PSO) is the physical protection component of MITRE Global Security Services. The components or the physical protection program are designed and implemented specifically for the MITRE Enterprise and are based on the current threat assessment, using sound risk management principles. The primary objectives of the physical security program are to deter, to detect, to deny and to delay/respond to a potential adversary who is attempting access to the facility.

Roles & Responsibilities: This Part Time on Call position requires the candidate to:

Monitors, tests, and responds to intrusion and other alarm systems at multiple locations.

Use of closed-circuit TV (CCTV) video surveillance systems to confirm the status of security systems and confirm authorization of individuals requesting access to any secure area.

Assists shift supervisors in the deployment of security personnel and security personnel activities.

Communicate effectively with staff, guests, and employees via radio, telephone, email and in-person.

Monitors and operates computer systems effectively.

Documents and investigates security events and incidents.

Dispatches security staff as appropriate and issues equipment.

Build, improve and maintain effective communication and relationships with co-workers, staff, subcontractors, vendors, and guests.

Remain flexible to an ever-changing environment and adapt well to different situations.

Report safety concerns, security breaches and unusual activity both verbally and in writing.

Handle security issues or emergency situations appropriately, and contact local emergency responders; police, fire dept., EMT’s.

Fully participate in training and certification programs to enhance your ability and advance your career.

Be thoroughly familiar with our security operations manuals, post orders, policies, procedures, and instructions.

The SOC Operator is responsible for effective and efficient processing of all information relevant to the security operation which includes but is not limited to: effective distribution of phone calls, executing and receiving notifications, effective distribution and action of all information received electronically via email, intranet, service requests, shift activity logs and incident reports.

Can multi-task and work effectively under pressure or stressful situations in a calm and professional manner.

Basic Qualifications:

Typically requires a minimum of 3 years of related experience with a High School Diploma or equivalent in education, or 2 years’ experience and an Associate degree, or equivalent combination of education and related work experience

Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. SECRET Clearance required.

Outstanding interpersonal and communications skills are required.

A minimum of 2 years of experience in a security operation, public safety environment and a proven track record in an operations center.

Possess strong computer skills and demonstrate the ability to effectively operate and manage security tools and processes. Systems include but are not limited to access control, intrusion alarm systems, CCTV and communications equipment.

Have an understanding and knowledge of the National Industrial Security Program with experience working in a cleared facility environment.

Possess strong communication skills in both the written and verbal format, in all delivery formats (i.e., in person, via radio, via telephone etc.)

Basic proficiency in Microsoft Word, Excel, and PowerPoint.

Ability to work in a team-oriented environment and the ability to work independently.

Neat and professional appearance.

Friendly and professional demeanor.

Ability to provide quality customer service.

Preferred Qualifications:

Bachelor’s degree in criminal justice.

6 years’ work experience in security related to central station operations and or dispatch centers preferred.

Experience working with alarm and access control systems and CCTV systems preferred.

Advanced proficiency in Microsoft Word, Excel, and PowerPoint strongly desired.

This requisition requires the candidate to have a minimum of the following clearance(s):

Secret

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Secret

Work Location Type:

Onsite

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster and Pay Transparency.

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