Pub Operations Executive

Function: Star Pubs
Location: Edinburgh (Gyle)
Salary: £24,600 - £26,400
Contract: Permanent

Closing date: Monday 10th February 2025.

Are you looking for your next chapter at HEINEKEN UK? You already know that we make great beers and ciders, well we also offer exciting and dynamic careers! We have a fantastic opportunity available, as a Pub Operations Executive.

About the role
An exciting opportunity has come up in the Pub Operations team for an enthusiastic colleague. Reporting into the Pub Operations Team Lead and working in a team of 9, you will help the team provide first class administrative assistance to the Star Pubs estate.

Pub Operations focus on our Change of Lessee process using our Lease Management System and help identify blockers to keep the process simple. You’ll deal with a lot of important data (such as the validation and reclaim of all Star Pubs’ liabilities with external suppliers & local authorities)  and take ownership of the regional mailboxes, ensuring responses are turned around within SLA.

Working in Pub Operations provides fantastic development opportunities, whether it’s a greater understanding of the pub business, exposure to new systems and processes, or working with a diverse range of stakeholders.  It’s a fantastic role to kick start your career in Star Pubs.  Colleagues who have worked in Pub Operations have moved to other areas within HEINEKEN into roles in HR, Finance, Legal and of course other roles in Star Pubs - It's a great place to learn, develop and grow.
 

Who we’re looking for
We’re looking for someone who can provide that first-class service to their stakeholders! This role suits someone who will thrive in a fast-paced environment, enjoy working on multiple activities and able to effectively prioritise. Experience working with customers and dealing with systems would help you in this role.

If you;

Have a high level of attention to detail and the ability to manage a heavy workload through effective organisation Can build meaningful relationships and experience in effective communication with internal and external stakeholder Are a competent administrator with a good working knowledge of all Microsoft Office packages (incl. Excel, Word & PowerPoint) Are comfortable taking action and learning along the way!

We embrace learning and growth, and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.
 

Our Benefits:
As part of the team, along with your salary you’ll also receive;

An annual bonus, Company funded Private Medical Healthcare, Double matched pension (up to 10%), 35 days holiday A monthly case of our delicious ciders and beers! Comprehensive Opportunities to develop- We've just launched our Star Skills Playbook which has a comprehensive development programme for every role in Star Pubs - the world is your oyster once you join!

Our Ways of Working
Heineken’s Global Purpose is to “brew the Joy of True Togetherness to inspire a better world” and to fulfil this we believe in working closely with each other and collaborating f2f when we can.  To enable this, we ask colleagues to be in the office Tuesdays and Thursdays and one other day of colleague’s choice.

 

In May we’ll be moving to a fantastic new office at 6 St Andrew Square – right in the heart of the city centre. 

The office is in a great location with excellent public transport links so it’s really easy to get to whether you’re travelling by train, bus or tram!

With a brilliant selection of restaurants, bars, shops and our very own Star Pubs on our doorstep, you’ll be spoilt for choice for extracurricular activities.  And if you fancy catch up after hours with your colleagues, our in-house  bar with fantastic views of Edinburgh Castle might just be the spot for you!

We’re looking forward to welcoming you to our new home!

The application

 

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.
Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has peaked your interest rather than ruling yourself out based on any self-limiting beliefs.You never know, you may be exactly what we’re looking for!

This role is offered on Standard HEINEKEN Terms and Conditions. For the avoidance of doubt, this includes our standard notice periods and discretionary sick pay terms (added to our Absence Policy on 1 November 2014).

Apply today to discover Your Future, Untapped.