Position Summary

Under direct supervision of the Floor Supervisor, cleans public areas, meeting rooms, restrooms, offices and halls in the Hotel.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

 Uses chemicals to clean and sanitize the public bathrooms, sinks, mirrors, walls, toilets and floors. Moves furniture and hangs drapes. Sweeps, carpet cleaning, scrubs, waxes, and polishes public area floors. Vacuums rugs, carpets, upholstered furniture and draperies in the public areas and offices. Cleans meeting rooms and elevators including walls and carpet. Cleans all public areas in the Hotel. Dusts furniture, wash walls, ceiling, woodwork, windows, door panels, and sills. Empties wastebaskets and cleans ashtrays in public areas and pool area. Maintains and cleans the pool area and furniture. Replenishes bathroom amenities, replaces light bulbs within public bathrooms. Contributes to a team effort and accomplishes related results as required. Fills out maintenance requests for any item(s) that need repair. Assist in making deliveries to guest rooms; rollaway beds, cribs, amenities, etc. Performs other duties as required.

Minimum Qualifications

Education And Experience

High School Diploma or GED preferred. Six months experience in hotel housekeeping preferred. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, And Certifications

 Knowledge of occupational hazards and applicable safety practices. Ability to communicate, read, and write clearly in basic English. Ability to demonstrate outstanding guest service at all times. Ability to maintain confidentiality. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to safely use cleaning products and safely operate cleaning equipment. Ability to understand and follow oral and written instruction. Ability to learn the methods of cleaning and caring for buildings and equipment. Ability to work as a team member in a structured working environment. Ability to work with timeliness and thoroughness. Ability to continually seek improvement in results. Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.

Physical Demands

While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit, stoop, kneel, crouch, or crawl.  The team member must occasionally lift and/or move up to 50 pounds.

Work Environment

Work is generally performed in a Hotel setting with exposure to second-hand smoke and a high noise level. Job involves working with and around chemicals, dust and bio-hazards.  Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.

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