PURPOSE OF POSITION:

Under the direction of the Director of Public Safety/Public Safety Manager, the position of the Senior Public Safety Officer (SPSO) supports the mission of Covenant House New York (CHNY) by fostering and maintaining safe and secure environments for its youth, staff and visitors. The SPSO will be required to maintain daily operational standards and execute a number of comprehensive and integrated security measures and countermeasures. Additionally, the SPSO must be able to adapt physically and psychologically to the changing needs and priorities of CHNY. This position requires an in-person and on site presence at CHNY’s Manhattan and Bronx locations as needed.

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

Serve as the designee in the absence of the Public Safety Director/Manager and/or Supervisor Understand and follow given safety procedures Maintain operational standards according to Public Safety SOP Detect problems and report information to appropriate personnel Communicate effectively, both in writing and orally Gather incident data, compile information, prepare and write reports Knowledge of searching procedures and safety inspections Track record of effectively searching for contraband Conduct safety patrols in and around buildings, as assigned Basic computer knowledge required (i.e., Google Workplace) Operate all departmental equipment, including radios, tablets, cameras, computers and online applications Listen and communicate calmly, effectively and courteously in both emergency and non-emergency situations Appropriately respond to calls for assistance with urgency Assist with emergency/safety drills according to prescribed procedures Enforce crowd control procedures, when appropriate De-escalate/intervene in physical/verbal altercations Must be willing to become an instructor and able to learn and implement Emergency Safety Physical Intervention (ESPI) techniques, including Safety Crisis Management (SCM) Have an active Red Cross issued First Aid CPR/AED certification or obtain one within three months Work a standard workweek; for non-exempt full time employees this is forty (40) hours per week. Hours may vary to accommodate the operational needs of the agency and/or department Must be willing and able to work a flexible work schedule to include mornings, evenings/overnights, weekends and holidays