Public Safety Telecommunicator
Rutgers University
Recruitment/Posting Title Public Safety Telecommunicator Job Category AFSCME 1761 (COLT) Department IPO-Rutgers Police-New Bruns. Overview The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations. Posting Summary Rutgers, The State University of New Jersey, is seeking Public Safety Telecommunicators for the Police Department.
Among the key duties of this position are the following: Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application, . Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 17 Position Salary Annual Minimum Salary 45027.100 Annual Mid Range Salary 53005.730 Annual Maximum Salary 61320.450 Standard Hours 40.00 Union Description AFSCME - Local 1761 COLT Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS
Among the key duties of this position are the following: Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application, . Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 17 Position Salary Annual Minimum Salary 45027.100 Annual Mid Range Salary 53005.730 Annual Maximum Salary 61320.450 Standard Hours 40.00 Union Description AFSCME - Local 1761 COLT Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS
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