POSITION SUMMARY

Manage, plan, and coordinates the quality control program designed to ensure continuous production/service consistent with established standards.

ESSENTIAL JOB FUNCTIONS

Develop, implement and maintain quality standards, methods, instructions and quality planning on assigned program(s); perform surveys, internal audits and process audits. Manage and execute quality control objectives; coordinates objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs. Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety.  Implement and manage effective methods to measure quality among various levels throughout the department(s); recommend process improvements; plans, promotes, and organizes training activities related to quality and reliability. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.  May investigate customer complaints regarding quality and make appropriate adjustments. Other duties as assigned MINIMUM QUALIFICATIONS HS Diploma, GED or equivalent Three (3) years’ supervisory experience Five (5) years’ Food Safety & Quality Assurance experience A comprehensive understanding of quality systems, food safety programs, Food Safety Modernization Act (FSMA), GMPs, HACCP Excellent verbal and written communication skills The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor and work well independently and within a team environment

PREFERRED QUALIFICATIONS

Bachelor’s degree in related field Experience with food manufacturing Bilingual ENVIRONMENTAL/WORKING CONDITIONS Ability to work overnight shifts, weekends, holidays, 1st, 2nd and/or 3rd shifts. Ability to work in temperature conditions between 35- and 95-degrees Fahrenheit; may occasionally exceed 95 degrees Fahrenheit.

PHYSICAL REQUIREMENTS

Regularly required to stand; use hands and fingers in a repetitive motion. Frequently required to stand, walk and reach above the head. The employee is occasionally required to stoop, bend, kneel, crouch, crawl and talk or hear. The employee is required to lift up to ten (10) lbs. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to focus. While performing the duties of this job, the employee is exposed to moving mechanical parts, toxic or caustic chemicals and fumes or airborne particles. The noise level in the work environment ranges from normal office levels to loud factory / warehouse levels.