About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We seek an experienced software development resource to assume the position of Software Developer II within Lumen’s Network and Platform Automation Team. The position holder will be expected to lead and drive software development activities, leveraging a wide range of technologies to deliver efficiency gains for the wider Operations Organizations via enhanced automation. These efforts will require cross-functional working at both the business process and technical level knowledge to integrate application requirements with wider enterprise toolsets and applications. 
 
Lumen is dedicated to providing an excellent customer experience working with and contributing to our existing automation and new toolsets. Implement value-added activities that drive efficiency and consistency.  All automation and project work must be accompanied by extensive supporting documentation, and you will be required to oversee all elements of DevOps, removing waste to increase operational efficiency.

The Main Responsibilities Develop applications within CI/CD pipelines to automate the building and deployment of complex software solutions.  Develop complex, mission-critical automated solutions to support the Managed Hosting and Managed Networks Services.Perform event resolution automation, running remediation or information gathering scripts, and capturing various metrics for reporting.Writing reusable, testable, and efficient code. Designing and implementing low-latency, high-availability, and performant applications and integrating user-facing elements developed by light front-end developers with a heavy focus on backend logic.Implement security and data protection across all code bases while integrating with appropriate/performant data storage solutions.Work with IT and operations staff to determine automation opportunities and integration points within IT systems, including ticketing system to ticketing system (e-bonding), event management, change management, service provisioning, and orchestration. Analyze and negotiate with engineers and management to implement new application features for our products and translate requirements into actionable requirements.Update wikis, spreadsheets, tickets, user-focused documentation, code documentation, etc. Perform peer review of code and update and maintain application platforms.Participate in all aspects of sprint planning to determine and execute development activities. This includes sprint planning, story pointing, sprint story assignments, story refinement, daily scrums, and sprint retrospectives.Participate in emergency calls, reacting to and resolving outages affecting production automation activities where required.What We Look For in a Candidate Linux, Python, JavaScript, BASH or equivalent, YAML, Postgres DB, Redis, Temporal.io, ServiceNow Flow-Designer, GoLang, Jira/Confluence.Designing full-stack web applications and integrations (Open API, REST, SOAP, RPC, web sockets, HTTPS, Kafka, RabbitMQ, and Temporal.io ).Proven experience standardizing DevOps pipelines (Postman, Jenkins, SonarQube, GitHub, Swagger/Hub).Containerized solutions (eg. Docker Swarm/K8).Proven experience designing and driving the subsequent delivery of infrastructure and processes that drive and house enterprise-scale DevOps delivery.A proven track record of taking manual activities and streamlining their implementation via automated techniques in a large-scale operational environment, executed in alignment with established Incident, Provisioning, and Change Management processes.Documentation skills for all audiences (Design Documents, Logic Flows, Data Modeling, Project Plans, Support Documents).GSA Certification a plus Accomplished at building strong interpersonal relationships and positive customer experience.

 

Preferred Requirements:

 

 

TCP/IP, Network Routing ProtocolsWindows Server OS, Linux OSPostgres, MongoDB, GoLang, JavaScript, Python 3+, Ansible/AWX, Temporal.io, Service Now Flow Designer.Cloud experience a plus (Microsoft Azure, Amazon AWS)ITSM platforms such as ServiceNow and BMC RemedyTDD/ BDD, Agile Scrum, LEAN
 Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$66,375 - $88,500 in these states: MO 


Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:

Benefits*

Bonus Structure

Requisition #: 336079

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
02/27/2025