QA Account Engineer + **請稍候...** **日期:** 2025年1月19日 **地點:** Tainan City, TW, 741 **公司:** Corning **Day to Day Responsibilities:** + Customer feedback and complaints handling through production record investigation. + Facilitate root cause identification, corrective action, preventive action delivery and validate the effectiveness. + Risky lot management from customer feedback and internal event management to reduce customer impact. + Track delivered corrective action & preventive action implementation and conduct regular audit. + Leading project to meet customer satisfaction. + Monitor line to line variation and deliver opportunity based on the understanding of customer process. + Conduct JE (joint experiment) to define customer process needs and drive product specification to meet customer requirement. + Arrange customer visit and facilitate plant resource to have workshop with customers. + Coordinate plant wide resource for customer technical support related. + Conduct external qualification process with customers. + Support sample request from customers. + Data analysis to address quality improvement proposal to Production team. + Join external / internal ISO & IATF16949 audits. **Required Skills:** + Well computer skill in PowerPoint, Excel, Power BI. + Excellent communication skill in cross-department project or cooperation. + Statistic tool: SPC XL/Minitab/SPSS, etc. + Problem solving and decision skill, like 8D, KT…etc. + Strongly in data analysis/ Statistical using skill are prefer, such as SPC, QC Story and Quality relative tools. + Fluent English in speaking, writing and reading. + Meeting facilitation skill + **請稍候...**