Opportunity Snapshot Join Pixieset as a QA Analyst and help drive the quality of our all-in-one platform for photographers and creative professionals. You'll be responsible for executing and documenting comprehensive test plans, conducting manual and automated testing, analyzing results, and collaborating closely with our Engineering team to resolve issues. Your attention to detail, strong communication skills, and passion for quality assurance will help us continue to build a world-class product trusted by over 1 million customers. Your Impact + Collaborate with Engineering to deliver high-quality, bug-free features + Execute manual testing including exploratory, acceptance, integration, and regression testing + Create and maintain detailed test plans, test cases, and test scripts + Perform comprehensive testing across browsers, devices, and email campaigns + Support Software Developers by identifying and documenting bugs and issues during development + Assist the Test Automation team by identifying test cases for automated regression suites and creating automated tests + Aid the Customer Support team in reproducing technical issues and creating bug tickets + Communicate clearly and effectively with Engineering, Product, and Leadership teams on time estimates, risks, and mitigation plans Role Requirements + 3+ years of quality assurance experience + Ability to read and interact with various web stack related languages (PHP, Javascript, HTML, CSS) + Experience using automated testing frameworks (e.g. Cypress, Appium or similar) + Experience with testing practices in an Agile environment + Strong knowledge of software QA methodologies, tools, and processes + Experience writing clear, concise and comprehensive test plans and test cases + Possess a critical eye for user-centric design and flows What We Offer + Hybrid work environment (2 in-office days per week) + 4 weeks of annual vacation & paid time off for office holiday closure + RRSP matching + $2,000 annual health & lifestyle spending account + $1,000 annual education budget + $1,000 annual charitable donation matching + Comprehensive benefits: extended health, critical illness, long-term disability & life insurance + Company-issued MacBook & home office budget + Anniversary rewards & complimentary Pixieset premium account + Team-building activities & company-wide events The typical salary range for this position is CAD $77,900 - $105,000 annually. Salary offered will be based on skills, experience and market data. Working at Pixieset At Pixieset, we're passionate about empowering photographers and creative professionals with the tools they need to showcase their work and grow their businesses. Our all-in-one platform makes it easy to create stunning online galleries, sell finished work, build an online presence, and manage business operations seamlessly. Our culture is built on collaboration, continuous learning, and innovation. We foster open feedback, knowledge sharing, and creative problem-solving, while valuing dedication, work-life balance, and the power of technology to simplify complex challenges. With a strong emphasis on thoughtful business practices and career growth, we provide endless opportunities to develop and make an impact as we expand our suite of products. We take pride in being continuously certified as a Great Place to Work™, fostering a diverse and inclusive environment where different perspectives and experiences help us build a stronger team, product, and company. We love what we do—and the people we do it with. As part of our team, you'll take on exciting projects, collaborate with talented and passionate colleagues, and play a key role in bringing our ambitious product roadmap to life. For more information on Pixieset, please visit our careers page (https://pixieset.com/careers/) and follow us on Facebook (https://www.facebook.com/pixieset/), LinkedIn (https://www.linkedin.com/company/pixieset/), X (https://twitter.com/PixiesetApp) and Instagram (https://www.instagram.com/pixieset)!