Toronto, Canada
98 days ago
QA Manager
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a  company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission critical SaaS offering. This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need a great attitude, be adaptable when challenges arise, and the ability to learn quickly. Have attention to detail and the ability to self-detect potential issues. Have enthusiasm to take on responsibility and deliver great software products. Finally, be a hands-on manager who takes pride in learning the ins and outs of the product they manage.What You'll DoManage the Vault Functional Team to develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint releaseDay-to-day management of the Functional QA team along with hands-on QA activitiesGuide the Functional group on various processes and procedures that enhance productivityWork with Automation Management and collaborate on automation roadmaps, as well as Product Managers and Development Managers on feature sprint planning and provide metrics on Functional testing progressWork closely with the Customer Support Manager on Production issues triagingRequirementsQualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering3+ years of experience managing team sizes of 6-12 QA engineersPossess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the productAbility to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortemsAbility to be a technical QA manager, well-versed in Java applicationsAbility to generate precise and concise functional testing metrics and measures of qualityAbility to project, track, assess, and report on adherence to these metrics3+ years of experience working with product cross-functional teams in a leadership role using agile/iterative development methodsQualified candidates should have completed a 4-year college degree. Preferred in Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalentNice to HaveDomain knowledge of Pharma Live Sciences industryExperience working in Unix/Linux environmentsExperience with Atlassian products such as Jira and ConfluenceExperience in a SaaS environment that has an agile development process is a huge plusPerks & BenefitsMedical, dental, vision, and basic life insurancePTO and company-paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $100,000 - $175,000 CADThe salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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