**We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools** When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. **Your Role at KIK** As the Quality Assurance Manager, you will report to the Plant Manager. In this role, you are responsible for overseeing the development, implementation, and maintenance of quality assurance systems and processes to ensure that products or services meet established standards and customer expectations. This role involves leading a team of QA professionals, collaborating with cross-functional teams, and driving continuous improvement initiatives. **What You’ll Be Doing** + Generate quality metric reports and graphs for the General Manager. + Work with Processing Department to standardize the chemical batching process + Familiar with quality systems and batching processes + Manage, direct, and train Quality Laboratory Technician. Train on the use of KIK Quality Systems and all laboratory equipment. Provide supervision, coaching, and counseling. + Train Tank Farm personnel on how to titrate samples for Sodium Hypochlorite and Caustic levels + Conduct quality training for all plant personnel. Document all procedures. + Lead on all external and regulatory quality audits + Ability to take a formula card and develop a batching procedure with the Processing Department + Work with vendors to resolve quality issues with raw materials or ingredients + Review and approve all packaging changes + Maintain the CoLOS database for bottle and case printing. + Ability to make suggestions and informed decisions quickly. + Ensure packaging operations adhere to all regulatory GMP and customer requirements for finished goods quality. + Maintain a working knowledge of government and industry quality assurance codes and standards. + Ensure all incoming testing of packaging and chemicals are completed according to GMP and customer requirements. + Provide technical assistance to other departments, suppliers and customers as needed. + Audit batch records to ensure compliance with applicable regulations. + Investigate non-conformance batches and finished products. + Interact with customers as required to support new product startups and development. + Develop ways to improve component, on-line and finished product inspection methods to improve quality. + Maintain formal quality improvement program, including supporting methodology, tools and training materials. + Direct core processes and/or systems reviews. Assess critical-to-quality gaps, determine root cause, build business cases for improvement opportunities, and implement control procedures to measure and monitor results. **What You’ll Bring** + BS in Chemistry preferred + Minimum 3 years of Quality experience in manufacturing or related field a plus + Excellent organizational skills with the ability to prioritize workload + Proficient computer skills, especially in Microsoft Office specializing in advanced Excel + Ability to perform chemical concentration calculations + Ability to work in a fast-paced, time-sensitive environment + Strong communication skills at all levels **What You Will Get** KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. **About KIK** We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law. KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately. Privacy Policy: https://www.kikcorp.com/privacy-policy-applicant