Objectives of the Position

Provide leadership and guidance in Quality Management, Quality Control and Non-Conformance Management for Yokkaichi Kasumi site.Implement and maintain an effective Quality Management System including Non-Conformance Management and Quality control to meet the BASF and customer requirements.

 

Main Tasks

A.1 Site Quality Control Management

Lead QA/QC team to manage all aspects of material inspection, Quality control laboratory and equipment management including Safety, MOC, 5S, BBSO, etc.Monitor all test-related activities for raw material, semi-product and finished goods inspection. Responsible for the edition and periodical update of the Quality Control Manual when necessary to formulate the accurate guidelines for all relevant staff e.g., engineers, operators, etc.

A.2 Site Quality Management

Coordinate and manage external customers, suppliers, tollers, certification audits.Coordinate to establish site KPIs and monitor/responsible to ensure the achievement of Quality KPIs. Identify, construct and agree on appropriate improvement actions and deadlines with the relevant departments if required.Compile and analyze Quality data to detect trends and initiate / lead improvement projects as required.Responsible for the QC/QM Area. and management representative of ISO 9001 Quality Mgt. system.Plan and direct activities related to ISO certification to secure the certification and successfully pass the subsequent audits.

A.3 Site Non-Conformance Management

Manage all non-conformance issues resulting from customer complaints, internal Quality issues and raw material abnormities including liaising with service providers and / or toller as relevant.Lead investigation of key issues and participate in the regional Quality project. Close collaborations with Production, Sales, Technical and Supply Chain to ensure the effective implementation of preventive and corrective measures to prevent recurrence. Monitor and verify all NCM Customer Reports are submitted to customers in an accurate and professional manner. Follow-up agreed actions / deadlines on a monthly basis.Pre-empt / highlight potential business impacts from NCM to site Management and A-PMA Regional Quality, including recommendations and resolutions to overcome the challenges

A.4 Toller Quality management

Ensure toller apply Quality management system in accordance with ISO 9001 standard and comply with BASF / customer Quality requirementCreate Quality control standard and cooperate with toller to ensure finished products testing in accordance with the established systems. Confirm toller Quality control procedures are properly carried out and meet Quality standards / specifications. Manage toller non-conformance and collaborate with toller to find best resolutions to minimize risk for the business. Ensure root cause(s) is identified and corrective / preventive actions assigned.Analysis and monitor toller Quality performance, organize regular meetings with toller for continuous improvement and initiate improvement project with toller as required.

A.5 System Document Control

Maintain company QM & EHS document to ensure the fulfilment of all system requirements.Coordinate with related departments to optimize system procedure and practice.

A.6 Responsible for the Management of Raw material & Product Specification / Assurance Agreements

To provide guidance on the management of raw material & product specification and agreements.To implement and track agreements, resolve conflicts, and provide resolutions to ensure that BASF, A-PMA and Customer requirements are met to reduce business liability.Coordinate data from routine inspection to identify trends and deviation.

A.7 Quality communication and reports

Contact windows for all external departments and Toller to manage quality related information. Coordination of Quality related issues with Reginal QM team.Organize regular Quality meeting to communicate Quality performance with related parties, follow up the actions.Prepare and maintain related Quality data, analysis and reports, provide to related parties as per required.Promote Quality culture via sharing of Quality requirements and knowledges to enhance the employees’ Quality awareness and skills, e.g., World Quality Week, BJL Monthly TPU meeting, etc.

A.8 Support in Implementing of Special Projects / Tasks

Support and join in relevant company project assigned by superior.

 

B. Team Leadership

Lead and mentor the site Quality management & Quality control team.Responsible for team development, resource, personnel succession and recruiting.Assign and review all team members’ job allocation, cost center owner management, budget control.Sets annual QM initiatives, reviews performance and define improvement projects / measures.

 

Key shared accountabilities

Supports product recalls.Contributes to contract management.Contributes to specifications management.Supports customer request handling (Quality and management system related).Supports implementation of improvement measures.

 

Job Requirements (Minimum requirement to carry out the work)

Education

Education: Bachelor degree or above in chemical field.

Working Experience

Working Experience: Minimum 5 years of working experience in manufacturing or R&D If education is not related to Chemical, at least 7 to 9 years of experience in above field and health administer license is needed.

Technical & Professional Knowledge

Know-how (KH)

Capability to drive a Quality management system in a complex organization and leverage BASF global resources in the most cost-effective way (acting as an entrepreneur)Excellent knowledge of production/chemical and the respective Quality assurance/performance characteristicsGood understanding of Quality/Environmental Safety standards (ISO 9001, IATF 16949, ISO 17025, ISO 18001, ISO 14001) and requirements concerning product stewardship and non-conformance management (customer complaintsGood communication skills with writing/speaking in English and Japanese

 

Problem Solving (PS)

Capability to resolve complex, high risk / liability customer’s complaints that might result in recall.

品質管理マネージャー
（部下を持たない管理職）

■ポジションについて
四日市霞工場における品質管理・品質保証を担当いただきます。

主な業務内容
A.1 工場の品質管理
ーQA/QCチームを率いて、材料検査、品質管理ラボ、設備管理のすべての側面を管理します。これには、安全、MOC、5S、BBSOなどが含まれます。
ー原材料、半製品、製品の検査に関するすべての試験関連活動を管理します。
ー必要に応じて、品質管理マニュアルの改訂と定期的な更新を行い、エンジニアやオペレーターなどの関連スタッフのための正確なガイドラインを策定します。
A.2 工場の品質管理
ー外部顧客、サプライヤー、トーラー、認証監査の調整と管理を行います。
ー拠点のKPIを確立し、品質KPIの達成を監視・責任を持ちます。必要に応じて、適切な改善策と期限を関連部門と合意します。
ーQC/QMエリアの責任を持ち、ISO 9001品質管理システムの管理者としての役割を果たします。また、認証を確実に継続するためにISO認証に関連する活動を計画し実行します。
A.3 工場の非適合管理
ー顧客からの苦情や内部からの品質課題、原材料の異常から生じるすべての非適合問題を管理し、必要に応じてプロバイダー各社との連絡や改善要請を行います。
ー主要な問題の調査を主導し、グローバルで展開される品質プロジェクトに参加します。生産、営業、技術、サプライチェーンと密接に協力し、再発防止のための予防措置と是正措置を効果的に実施します。
A.4 外部委託業者の品質管理
ーすべての外部委託業者がISO 9001標準に従って品質管理システムを適用し、BASFおよび顧客の品質要件を遵守していることを確認します。
ー品質管理基準を作成し、外部委託業者と協力して、確立されたシステムに従って製品の試験を行います。
A.5 システム文書管理
ーすべてのシステム要件を満たすために、会社のQMおよびEHS文書を維持します。
ーシステム手順と実践を最適化するために関連部門と調整します。
A.6 原材料および製品仕様/保証契約の管理
ー原材料および製品仕様、契約の管理に関するガイダンスを提供します。
ー契約を実施・追跡し、対立を解決し、BASF全社、部門、顧客の要件を満たすために解決策を提供します。
A.7 品質コミュニケーションと報告
ー外部機関や外部委託業者との品質関連情報を管理する窓口となります。
ー社内のグローバルQMチームとの品質関連問題の調整を行います。
ー従業員の品質意識やスキルを向上させるために、品質要件や知識を共有し、品質遵守を徹底する文化を促進します（例：世界品質週間、月次の部門会議など）。
A.8 特別プロジェクト/タスクの実施支援
ー上司からの指示に基づいて、関連する会社プロジェクトに参加・支援します。
A.９ チームリーダーシップ
知識共有の環境に積極的に貢献し、他者と知識を惜しみなく共有します。新しいチームメンバーのオリエンテーショントレーニングを支援し、バディとして活動します。

■職務要件
ー学歴: 化学分野の学士号以上（必須）
ー職務経験: 製造またはR&Dの分野での最低5年の職務経験

技術的および専門的知識:
ー化学プロセスの管理における強力な知識と経験。
ー品質管理や環境安全基準（ISO 9001、IATF 16949、ISO 17025、ISO 18001、ISO 14001）に関する深い理解。
ー英語での優れたコミュニケーションスキル（話すことと書くことの両方）。

以下の経験をお持ちの方を歓迎します。
ーデジタルツールの利用経験: Smartfarmでのすべてのデータをキャプチャし、Tableauで分析します。