Company Description

Eurofins is a leading provider of assurance and inspection services, covering a broad spectrum of sustainable supply chain practices, including the circular economy. Eurofins helps the customers to identify and mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people, or capabilities. We hold accreditations for various industry standards and memberships, ensuring comprehensive service throughout the supply chain.

Whether you are in the food, consumer products, healthcare, or cosmetics industries, we offer a full range of services including product inspection, auditing, certification, training, and consultation. Eurofins Assurance helps you mitigate compliance risks, enhance quality, and prevent safety failures early on, safeguarding your business from brand damage, product recalls, and other potential issues in the future.

Sustain your business growth and commitment with Eurofins Assurance, a global network of assurance experts that you can trust.

Job Description

Reporting into the QA QC Program Director, the QA QC Team Lead assumes the following key responsibilities: • Oversee the entire QA QC operation and ensure the program is run smoothly. • Supporting the QA QC Program Director to build up the local team with required sizingto cope with the business growth. • Assist the program onboarding process for new suppliers. • Accountable to ensure all team members are discipline to follow the program procedures or SOPs without failure. • Implement the internal training (e.g.QA QC procedure and SOPs) and certification process to ensure all appointed QA QC engineers are qualified to master the QA QC jobs well. • Supporting Eurofins CPA Quality to carry out the Continuous Improvement Program (CIP) to maintain the team’s performance with customer’s expectation. • Ensure all the inspection reports, including Pre-Production Meeting, Troubleshooting are issued on time and accurate with correct division owner delivery. • Review, approve and issue the weekly production reports to customer in a timely basis, they are 1) Work in process report (WIP), 2) 5 or 7 Steps Tracker, 3) CAP Log (Corrective Action Plan), 4) QA QC Schedule, and 5) Weekly client Program Operation Summary. • Review all the client program inspection reports and provide quality comments in the report distribution email, especially the failed inspection reports. • Ensure all the reports issued & presented in a professional manner in term of data accuracy & completeness and neat presentation. • Review and confirm the accuracy of the weekly or monthly billing summary to the client QA QC Customer Support Executive. • Assist to carry out the troubleshooting when necessary. • Identify and mitigate the risks throughout supply chain to ensure defined quality and turnaround time are maintained. • Provide technical expertise to internal and external customers. • Support to establish QA QC planning to conduct the Pre-Production meeting, inline inspections, daily visit inspections, final random inspections, and container loading inspections. • Attend meeting with Client Production team virtually when required. • Listening to and addressing teammate concerns, forwarding to the client QA QC Program Director as appropriate

Qualifications

Graduate 

Additional InformationGood at operating Analytical Tools.Proficiency in English.Customer Relationship management system (CRM)Professional Behaviour.