Assist in the day-to-day activities of the QA team, ensuring effective collaboration and productivity with operations. Assist in creating and developing effective QA process tracking tools and strategies. Work closely with operations to implement QA processes, track compliance and identify improvements to ensure efficiency, consistency, and scalability. Provide guidance to operations, including training on implementing QA projects. Facilitate communication between other departments and QA to ensure alignment on projects, activities, goals, and timelines.