This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter!

Your role at Baxter:Provide Quality Support to all site functions (Customer Service, Sales Team, Warehouse, and Operations) as needed. Conduct review of site documentation and reports for conformance to procedures, protocols and regulatory requirements. Ensure all product complaints are entered into the complaint system in timely manner

Your team:

When you join the Quality team you belong to a group that never shies away from a challenge and truly believes that teamwork makes jobs phenomenal. Motivated by work that is never the same from one day to the next, this team powers through internal processes to build products that they deeply believe in Individuals within the quality organization are encouraged to think strategically about how to best solve any issues at hand. Baxter remains positive, confident, and resilient as it approaches new challenges and strives to build the best possible product for the client, always.If you are a natural leader who uses critical thinking to reach creatively to find creative solutions to problems and you are relentlessly committed to quality over quantity, then this is the team for you!

What you’ll be doing:Responsible for reviewing pertinent documents, records and reports against Standard Operating Procedures (SOPs) for accuracy and compliance to procedures based on regulatory requirements and internal guidelines, etc.Write and update Standard procedures in compliance to QMS.Coordinate and maintain relevant databases, preparing and issuing reports as defined by the area as well as developing custom reports as needed.Assist in external and internal audits by maintaining audit records, extracting data from databases and crafting reports, collecting relevant data, etc.Coordinate customer repairs.Manage Document Change Control (DCR).Inspect incoming products received from suppliers.Issue customer credits for returned products.Manage product rentals and loaners.Primary contact for Customer Complaints and responsible for entering information into corporate Complaint System.Identify and support continuous improvement projectsWork with cross functional team to meet site and department goals.What you’ll bring:BS in business/science or equivalent degree3-5 years’ experience in Quality Role.Demonstrated Critical Thinking skills with focus on improved performance outcomes and positive business impact.Good interpersonal/communication/influencing/negotiation skills.Solid understanding of FDA Quality System Regulations, ISO-13485.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $76,000 - $104,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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