QCC-Mail Message Services Worker level 1 -Provisional- **GENERAL DUTIES** Provides and supervise mail and related services at a CUNY location. There are two Assignment Levels for this position and all personnel perform related work. This specification describes typical assignments in this position; related duties may be assigned as needed. ASSIGNMENT LEVEL-1 - Under supervision, with latitude for independent initiative and judgment, utilizing manual and/or electronic postal equipment and procedures: - Receives sorts and distributes mail or other packages, signs package receipts. - Loads, unloads, lifts and moves mail and packages. - Prepares sorts and labels outgoing mail. - Assists in packing and unpacking of all kinds of packages that can be processes through the US Postal Service and other delivery services. - Picks up and delivers interoffice or intra-office mail/parcels. - Inserts letters or other material into envelopes manually or using automated equipment. - Computes required postage, and stamps outgoing mail and/or operates office machines to process mail. - Acts as a messenger, both on and off location. - May visit Post Office to conduct business related to mail delivery and postage. - Delivers meters to Post Office for resetting. - Answers routine queries from users of mail services. - Gets mail and/or packages registered and/or insured. - Operates office machines such as copiers and postage meters. - Makes scheduled trips for deliveries or collections; if necessary, operates various kinds of motor vehicles to carry mail or parcels. - Reports any noticeable mechanical defects in motor vehicle and/or in office equipment they utilize. - Operates telephone equipment, including automated directories and telephone features. - Maintains mail directories of all employees at the Campus. - Keeps other required records. - Uses computer, if necessary, to perform routine tasks e.g., reports, expenses, and postage. - Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the status of mail deliveries. - May function as a lead worker. - Supervise mail service activities, or supervise part time and/or student employees working in service area. ASSIGNMENT LEVEL-2 - Under direction, with considerable independent initiative and judgment, supervises employees utilizing manual and/or electronic procedures in performing mail and messenger service functions and performs the following more complex activities: - Supervise and trains staff in all phases of mail/messenger service operations. - Insures that selection among mail service and postage choices is made in most cost effective manner. - Assign job duties to subordinates, and maintains records of their schedules. - Makes sure that all deadlines are met and deliveries are made promptly. - Determines route schedules for pickups and deliveries. - Keeps logs of all postage material. - Prepares monthly invoices or internal billing records for postage used by College departments. - Prepares requisitions for supplies, funding of postal accounts and contracts for servicing equipment. - Insures that mail office equipment is properly maintained and serviced. - Maintains the security of all postage material and equipment. - Explains procedural changes and provides subordinates with necessary resources and supplementary interpretations to implement these changes. - Develops, maintains, and revises (if needed) procedures to insure efficiency and effectiveness. - Corresponds and confers with local postal authorities to resolve postal/electronic media/messenger issues. - Coordinates services and obtains interpretations of new or revised postal regulations. - Schedules internal and external training sessions for staff, such as seminars provided by the Post Office. - Uses computer if necessary, to perform routine tasks e.g. reports, expenses and postage. Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the unit's activities. - Investigates complaints of poor service and takes appropriate action. - Prepares annual and supplemental budgets for the mail service functions. - May perform the duties of Assignment Level 1. **CONTRACT TITLE** Mail Message Services Worker **FLSA** Non-exempt **CAMPUS SPECIFIC INFORMATION** Queensborough Community College of the City University of New York (CUNY) is a comprehensive college in Queens which offers over 40 associate degrees, certificates and continuing education programs. Queensborough Community College is dedicated to academic excellence and rigor and to providing an affordable, high-quality education to pre-college, college, and lifelong learners. Our faculty and staff are committed to the holistic development of today’s students in a nurturing and diverse environment that prepares them to be successful in a dynamic workforce. The College affirms its open admissions policy and its strong support of critical thinking, intellectual inquiry, global awareness, civic responsibility, and cultural and artistic appreciation. Visit https://www.qcc.cuny.edu to learn more. The Mail and Messenger Services department welcomes applications for a full-time Mail and Messenger Services Worker position. This position will be in Provisional status and will report to the Manager of the Administrative Operations department. **MINIMUM QUALIFICATIONS** - A four-year high school diploma or its equivalent, plus six months of full time office experience in mail services area. The person must be able to communicate in English. - A Motor Vehicle Driver's License, valid in the State of New York, may be required for some, but not all positions. **OTHER QUALIFICATIONS** **PREFERRED QUALIFICATIONS** -Experience using Pitney Bowes Smart Mailer System or other similar platform, including operating envelope inserter/stuffer, and using the tracking system to monitor receipt and delivery of incoming and outgoing parcels -Experience with bulk mail processing and delivery including knowledge of USPS mailing regulations -Knowledge of delivery logistics -Experience working with a print shop -Software skills such as Microsoft Office (Word, Excel, and Outlook) or graphic design (InDesign, Canva, Adobe PDFs) preferred -Strong customer service skills -Ability to meet tight deadlines **COMPENSATION** Suppressed $ 29,134 Incumbent $ 32,919 Salary rates are subject to collective bargaining and will be adjusted as per the DC37 Collective Bargaining Agreement. Salary adjustments are implemented retroactively. **BENEFITS** CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. **HOW TO APPLY** Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must provide a resume, cover letter, and a copy of a valid Motor Vehicle Driver's License in the State of New York. **CLOSING DATE** Open until filled with review of resumes to begin immediately Review of resumes to begin immediately. **JOB SEARCH CATEGORY** CUNY Job Posting: Support Staff **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 29125 Location Queensborough CC