TRIGO Global Quality Solutions is seeking to fill a QDL (Quality Delivery Liaison) position in Greer, SC.\n

Overall Purpose\n

To be the interface between TRIGO and the customer; evaluate customer needs and concerns and recommend processes and solutions to successfully address them. \n
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May Report to\n

Quality Delivery Manager\n
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Responsibilities\n

Client relationship & Business development\n\nEnsure all data transaction between TRIGO based systems and Customer systems are accurate and timely\nProvide error-free cross system data and interfacing between TRIGO and Customer where applicable\nProperly maintain all quality driven documents to meet Customer and TRIGO standards and guidelines, as well as perform all required audits based on Company and Customer guidelines and expectations\nEnsure successful customer satisfaction driven by Customer interface for their work order and mission needs\nResponsible for meeting with Process Partners and Customers as needed to address any and all needs\/concerns\nEnsure all data required by Customer is present to them in the format, condition and timing required, and that system data requirements are accurate and complete\nProvide work orders and missions that are successfully created and implemented that meet the Customer's and TRIGO's policies and guidelines\n\n

Operations\n\nResponsible for the management of the Quality alerts and processes, and the development of Quality containment activities, as well as controlling containment inventory in Customer systems where applicable\nResponsible for validating operational output via audits, and acknowledging Work Order\/Mission requests\nResponsible for initial training of operational team members, and validating through demonstration by the operational team member that instructions are clear and understood\nProvide timely reaction to all quality defects with appropriate action to prevent reoccurrence\n\n

Organization & Management\n\nResponsible for the creation and maintenance of TRIGOAPPS (work order\/Missions)\nResponsible for the creation and maintenance of quality alerts\/ awareness\nEnsure appropriate cycle times for all Work orders\/Missions are identified, and are maintained and updated as required \nProvide Work orders that are replicable, accurate, complete and updated as needed\n\n

Technical \n\nPerform justification and validation of time studies versus actual time required and ensure time studies are accurate and updated as needed\nMaintain compliance with auditing process\/procedures and validations\nProduce initial validation of associate training for each work order\/mission created\nEnsure all quality alerts\/notifications address proper part numbers and classifications and are accurate and address the topics at hand\nMaintain and update customer and TRIGO based system attributes\n\n

Other \n\nAny other duties as assigned\n\n

Knowledge, skills, abilities\n\n\n\n\n

Hard skills\n\n\n

Values & attitudes\n\n\n\n\n

\u00b7 Familiarity of the Windows PC and browser environments \n

\u00b7 Process oriented\n

\u00b7 High-level Microsoft Office capability, including email, Word, and Excel\n

\u00b7 High-level communication skills\n

\u00b7 Technical writing capabilities\n





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Global team spirit\n

\u00b7 Team player\n

\u00b7 Caring for people\n

\u00b7 Open-minded\n

Excellence\n

\u00b7 Reactive\n

\u00b7 Resilient to pressure\n

\u00b7 Rigorous\n

Customer focus\n

\u00b7 Client oriented\n

\u00b7 Reliable & trustworthy\n

\u00b7 Flexible\n

Initiative\n

\u00b7 Autonomous\n

\u00b7 Innovative\n

\u00b7 Daring\n\n\n\n\n

Work experience\n\n\n\n\n

Overall recommendations\n\n \n\n\n\n

Quality based background\n

SAP experience preferred\n\n \n\n\n\n

Education background\n\n\n\n\n

Overall recommendations\n\n \n\n\n\n

Undergraduate Degree preferred\n\n \n\n\n\n
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About TRIGO Global Quality Solutions\n

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.\n

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.\n

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.\n