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1. Position Details
1.1. Position: QHSE RCL Reviewer
1.2. Office / Department: Regional Critical Location
1.3. Reporting to: RCL Manager
1.4. Key Working Relationship:
2. Minimum Required Qualifications:
2.1. Specialty: Relevant standard Lead Auditor qualification, Application reviewer qualification and decision maker qualification.
2.2. Education: The applicant shall have completed secondary education (as part of educational system between primary or elementary stage, and university or similar educational institute). Graduate / Diploma in Engineering discipline or equivalent
2.3. Training: Be a Lead Auditor for the scheme he/she is technically reviewing. On Job training in CR, File and competency cases knowledge related to the management system qualification is required.
2.4. Technical knowledge: Knowledge of Certification cycle process (initial audit, main audit, surveillance audits, recertification, transfer audit, extension/ reduction of scope/sites).
2.5. Experience:
The candidate should have at least 5 years total work experience. This is reduced by one year if post-secondary education was completed (such as College or University). At least 2 years of the total 5 years should be in a position where the activities undertaken contribute to the development of knowledge and skills.3. Responsibilities / Authorities / Accountabilities:
3.1. Primary Functions:
3.2. Technical Expertise:
Technical expertise in the fields of Engineering, Science and Technology is required as per the sector specific requirements.
Application review:
Review of the submitted contract review for correctness and completeness in line with requirements. Seek additional information / corrections as applicable based on review. Approve the contract review once all the required elements are found in line with the requirements. Review and evaluate, using appropriate checklist, the technical content, accuracy, and relevance of audit report. Identifying gaps, inconsistencies, or areas for improvement in audit reports. Makes certification decisions for products they are authorized for. They take decisions as described in the certification process.
File Review:
Review and evaluate, using appropriate checklist, the technical content, accuracy, and relevance of audit report. Identifying gaps, inconsistencies, or areas for improvement in audit reports in the form of defects and queries. Provide feedback to Auditors and Technical Managers regarding queries. Collaborate with other Technical Reviewers to ensure consistency and alignment. Maintain comprehensive documentation and records of their review activities and recommendations.
Competence Review:
Review and evaluate requested competence against the procedures of BVCME. Identifying gaps, inconsistencies, or areas for improvement in audit reports in the form of defects and queries. Provide approvals for auditor status and code allocations as per BVCME procedures. Maintain record and update the tracker.
General Responsibilies:
Ensure compliance with iso 17021 Standard, Mandatory documents and BVCME Procedures. Maintain data integrity, accuracy and confidentiality within te management system certification. Ensure relevant data collected from all countries relevant to complaints and appeals, Surveillance audits, Incident (internal external), Countries customer feedback, RCL Customer satisfaction and Auditors peer review etc. Develop, implement and maintain a robust system for sorting, tracking and retrieving data related to accreditation activities. Generate quarterly report regarding review activities, trend and performance metrics. Collaborate with internal and external stakeholders to ensure smooth flow of accreditation and certification related activities. Identify and mitigate risk related to data management.
3.3. Business Requirements
Having adequate communication and leadership skills. Ensuring quality of Audit according to ISO 17021 requirements. Interpretation of results of auditing. Ability to communicate complex findings clearly to stakeholders.
3.4. Customer Focus
Focussed to meet the requirements of Operational countries. Develop trust and open communication with team.
3.5. HSE Requirements
Maintain up-to-date awareness of Corporate HSE policy, procedures and practices. Comply at all times with all applicable legal requirements, BV HSE Policies and procedures, client’s HSE procedures and practices. Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor. Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk. Report immediately any HSE incident and cooperate in investigation. Take care of your own health and safety and that of people who may be affected by what you do (or do not do). Co-operate with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare. Communicate to their RCL manager and local HSE representative about any unsafe work practice or condition and opportunities for improvement of HSE practices. Comply with client’s site specific HSE regulations. Always comply with all applicable legal requirements, BV Group HSE policies and procedures, clients HSE procedures and practices. Maintain up-to-date awareness of Corporate HSE policy, procedures and practices.
4. Performance Monitoring
4.1. Continual Development
As per the Performance Management Process (PMP) form from time to time on yearly basis. Complete requirements for appropriate professional trainings in specified time frames. Attend appropriate courses/seminars/Training. Progress towards developing individual distinctive competence targets.
4.2. KPI’s
Achieve production KPIs for auditors. Timely Submission of audit plans. (If SF15 sent timely) 2 weeks prior to the audit. Timely Submission of audit reports. 7 days after the last day of the audit. Ensuring customer satisfaction - Zero customer complaint (justified). ICC Defects resulting from Audit Reporting - Below 5 % . Average NCR raised in the audit -1.
4.3. Monitored By System Certification Services Manager.
SHAPING A WORLD OF TRUST - WHAT WE VALUE AT BV
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