Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare Family, Multnomah Crisis and Treatment Center (CATC) is a subacute 16-bed, 24/7 program that serves as a secure short-term crisis program for adults with persistent and serious mental illness, who live in Multnomah County.
Shifts Available:
Short Hour .4; NOC 11:30 pm - 7:00 am; Friday and Saturday
Expected starting wage range is $20.00 - $24.11. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The QMHA provides care that responds to the physical and psychological needs of members served. The QMHA provides direct and indirect services according to individual service plans and Medicaid standards. When the term “members” is used in this job description, it will mean “residents”.
ESSENTIAL FUNCTIONS
· Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
· Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care
· Complies with Medicaid standards in the provision of care including following a treatment plan to provide skills training, activity therapies, and psychiatric support
· Documents interventions according to program and Medicaid standards at intervals established by program leadership
· Provides crisis intervention
· Gathers and summarizes clinical data for use in assessments
· Participates in treatment team meetings
· Establishes, maintains, and co-facilitates a therapeutic relationship with members served; acts as a role model by maintaining a hopeful and positive attitude and problem solving and coping with mental illness
· Attends and participates in community meetings and groups
· Facilitates groups within scope of practice
· Charts and observes client behavior
· Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate
· Admits and discharges members served as assigned; including completing associated documentation
· Assists members served with hygienic care
· Provides client monitoring including, but not limited to, rounds, seclusion and restraint supervision and smoke breaks
· Assists in client outings, which may include driving
· Practices body substance precautions at all times
· Administers medications to all facility members per LMP orders
· Practices seven rights of medication administration
· Accurately documents medication administration in member’s record
· Utilizes universal precautions in handling of members’ medications
· Completes vital signs and accurately documents in member’s record
· Accurately tracks medication supplies during shift (completes controlled medication count, audits medication administration record for accuracy)
· Communicates with LMP and nursing coordinator any concerns or needs regarding medication administration for members
· Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.
QUALIFICATIONS
Required:
· High school diploma or G.E.D and three (3 years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting
· Must be credentialed as a QMHA in the state of Oregon
· Must have completed approved training and pass competency test, outside candidates must complete within 30 days of hire
· Must be at least 18 years of age
· Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
· All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
SKILLS
· Knowledge of basic psychiatric rehabilitation interventions
· Good communication skills
· Ability to use problem-solving techniques
· Ability to interview members served to determine client needs
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.