Position Summary

Quality Plus / GOGAS stores are throughout North Carolina and South Carolina.  Our team always provides 100% customer satisfaction.  Each store is built around excellent, successful customer service, having fun, and working hard.  Quality Plus / GOGAS is a chain of dynamic facilities that operate as retail fuel outlets where all sales are made at the pump or via a drive-thru window.  Assistant Managers are responsible for assisting in the operation of the inside and outside of the property. 

 Key Responsibilities

Greet all customers, co-workers, venders warmly and assist as needed. Correctly ringing all purchases through drive-thru window, handling all payments, coupons and supporting all loyalty programs, also proving correct change. Keeping a balanced register every shift.Adhering to all Company policies, organizing, stocking, rotating products, stocking shelves, maintaining displays and stocking coolers. Completing all shift duties effectively and in a timely manner.Keeping all areas of the store clean. This includes the bathrooms, stock rooms, sales floors and any other items assigned by leadership. Including removing trash, sweeping and moping, restocking restroom supplies, cleaning vending areas, pumps, concrete pads etc.Obey all state and federal regulations related to the sale of age-restricted merchandise.Supporting Operational Duties of leadership in the completion of daily paperwork, take-control-order inventory, cash management, opening and closing duties and staff management.Manage customer service and complaint resolution where possible. Listen and resolve any customer complaints or issues in the absence of or in conjunction with the manager.Maintain Core Ideology as they are the founding principles of our organization and our leadership is expected to know and live out the core ideology in the store operations, customer service, and staff management.

Requirements

Have Basic math, reading, writing and communication skills.Be able to perform repetitive work accurately, stand, bend, crouch, climb, kneel, walk and lift to 50 lbs. on a regular basis.Be able to work in a cooler (34’) or a freezer (-10’) for up to 15 minutes at a time.Clean and assist customers outside in inclement weather such as cold, wet, hot etc...Must have strict attention to detail and excellent customer service skills.Always maintain a clean and appropriate uniform while being punctual for all assigned shifts, including any agreed upon for coverage.Follow all safety procedures, use MSDS Sheets and if applicable Food Safety procedures are all adhered to as well. Have and maintain a valid driver’s license.Keep the outside lot and pumps clean and functioning properly. Maintain landscaping and building maintenance and repairs.Help inside by stocking, cleaning, sweeping, moping, bagging ice and other duties assigned by leadershipReport any safety issues, use MSDS sheets and maintain a stocked first aid kit and spill kit at each location that they are assigned to work.